Digital Communications Office

Birmingham and Solihull Women's Aid; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading charity organization in the United Kingdom is looking for a passionate individual to engage with the supporter community. You will lead communication efforts on social media and create impactful content to support victims of domestic violence. Ideal candidates are women who can align with the organization's mission and values. The role offers flexibility with hybrid working arrangements and generous benefits including up to 6% matched pension contribution.

Benefits

31 days annual leave

Up to 6% matched pension contribution

Free access to Employee Assistance Programme

Life Assurance scheme

Cycle to Work scheme

Health Cash Plan scheme

Hybrid working arrangements

Responsibilities

• Develop and maintain the organisation's supporter engagement work.
• Create and maintain website copy.
• Contribute to the development of fundraising campaigns.

Job description

Birmingham and Solihull Women s aid have for over 45 years supported women and children with services around domestic violence and abuse. C

Could you be a part of our team as we continue our mission to end domestic violence and abuse?

The region's leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.

JOB PURPOSE:

• The postholder will grow and engage with BSWA's supporter community through timely and effective communication.
• The postholder will lead BSWA's presence on social media, producing sensitive, impactful and informative communications and content, to raise awareness of violence against women and girls and drive support for the organisation.
• The postholder will support and uphold the BSWA brand, ensuring alignment with the organisation's mission, vision and values at all times.

Key Responsibilities

Digital Marketing, Campaigns and Supporter Engagement:

• Develop and maintain the organisation's supporter engagement work, ensuring consistent messaging to external stakeholders, supporters and the general public.
• Create and maintain website copy.
• Work with colleagues to gather and plan content and ideas including news, project updates, current affairs, policy statements, stories and case studies.
• Contribute to the development of fundraising and policy/cause-based campaigns, using your creative and communication skills to further BSWA's goals.
• Work with the wider team to ensure that communications and branding are joined up throughout the organisation.
• Provide support where needed with public affairs and events.

Benefits

• 31 days annual leave (excluding bank holidays)
• Up to 6% matched pension contribution
• Free access to Employee Assistance Programme
• Life Assurance scheme while in employment (a lump sum of 4 times salary)
• Cycle to Work scheme
• Health Cash Plan scheme available to all employees from day one
• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on 19 November 2025.

Interviews will take place in the weeks commencing 1st December 2025.