Digital Communications Lead

OFFICE & THE POLICE & CRIME COMMISSIONER FOR HERTFORDSHIRE; Welwyn Garden City; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A public service organization in Welwyn Garden City is seeking a Principal Digital Communications Advisor to lead their digital engagement strategy. The role involves managing social media channels and website content while crafting compelling stories that resonate with the community. Ideal candidates will have a degree or equivalent experience and at least two years in digital communications. This position offers flexible working options and numerous benefits, including a generous leave policy and a local government pension.

Benefits

Local Government Pension

27 days annual leave

Agile working policy

Parking available

Qualifications

• Minimum of two years’ experience in digital communications or public engagement.
• Strong grasp of social media platforms and digital analytics tools.
• Excellent communication skills.

Responsibilities

• Manage website and social media channels.
• Engage with the public online and develop digital campaigns.
• Shape communication strategies reflecting OPCC values.

Skills

Creative communication

Social media management

Content creation

Digital analytics

Photography skills

Video editing

Graphic design

Collaboration

Education

Degree level or equivalent experience

Tools

Content Management Systems

Job description

Principal Digital Communications Advisor

The Role

Are you a creative communicator who knows how to make digital platforms sing? Do you enjoy crafting content that connects with communities and builds trust? If so, we’d love to welcome you to our team.

As Digital Communications Lead, you’ll be at the heart of how the OPCC engages with the public online. You’ll manage our website, social media channels, and digital campaigns — making sure everything we publish is timely, accurate, and engaging. You’ll help shape how we communicate the Commissioner’s priorities and respond to the needs of Hertfordshire’s communities.

This role is about more than just posting updates. It’s about telling stories that matter, responding to real‑time issues, and making sure our digital presence reflects the values and ambitions of the OPCC. You’ll work closely with colleagues across the OPCC and Constabulary, bringing consistency, creativity, and clarity to everything we do online.

You will be expected to act with a high degree of integrity and display motivation, commitment and perseverance in all tasks. You will be educated to degree level or equivalent experience and have a minimum of two years’ experience working in digital communications or public engagement with a strong grasp of social media platforms, CMS systems and digital analytics tools. Skills in photography, video editing or graphic design and excellent communication skills and a collaborative approach. If you think you have the skills to perform in this vacancy, we would like to hear from you.

Benefits:

• Local Government Pension,
• 27days annual leave entitlement; the office operates an agile working policy with a part‑remote option. The office is ideally placed for commuting; close to Welwyn Garden City Train Station with direct services to London Kings Cross and St Pancras International in just 30 minutes. Close to Junction 6 of the A1.
• Parking is available.
• The Police and Crime Commissioner is an elected official; however the Office of the Police and Crime Commissioner is a non‑political office and the posts within are politically restricted.

How to Apply

Click on the ‘Apply via website’ button below to apply online. The closing date for applications is 12th November 2025.

For an informal discussion before applying, please contact Rachel Stone by email [e-mail] to arrange a time to speak.