Digital Communications Assistant (Hybrid)

Holland & Knight LLP; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading international law firm in Birmingham is seeking a Digital Communications Assistant to support online content organization and marketing efforts. The role is hybrid, focusing on website support, social media, and content creation. Candidates should have a Bachelor's degree and at least 1 year of relevant experience, along with skills in HTML and SEO. The firm offers a comprehensive benefits package including health and retirement plans.

Benefits

Comprehensive medical plans

401(k) and profit sharing

Paid time off including parental leave

Behavioral health resources

Qualifications

• Minimum of 1 year of related, professional experience or equivalent marketing-related internship.
• Knowledge and experience with podcasting/blogging and editing audio/video preferred.

Responsibilities

• Support the firm's website databases and social media efforts.
• Create regular website analytics reports and readership reports.
• Implement requested bio changes and other website content updates.
• Draft original content for social media posts.

Skills

Excellent organizational skills

Attention to detail

Ability to prioritize multiple requests

Excellent communication skills

Understanding of database design

Knowledge of SEO

Experience with HTML/CSS

Education

Bachelor's Degree

Tools

Lexis-Nexis InterAction

Sitecore CMS

Tikit

Concep eMarketing Suite

Job description

Description

We are seeking a Digital Communications Assistant to join our team. The Digital Communications Assistant will participate in the development of and continued support of the strategic long‑term goals, policies and procedures for the firm’s online content organization. This is a hybrid opportunity to work in a dynamic environment and contribute to the growth and success of the Firm.

Key Responsibilities and Essential Job Functions

• Support the firm's website databases, social media efforts, Marketing‑related SharePoint sites and E‑Communication servers.
• Support digital communications team members in implementation of various marketing projects.
• Implement requested bio changes and other website content updates.
• Fulfill requests to draft original content for social media posts related to new hires, publications and firms’ events.
• Ensure firm standards are met in all aspects of social media posts, including by not limited to posts on LinkedIn, Facebook and X.
• Create regular website analytics reports and readership reports.
• Utilize the firm’s E‑Communication production SharePoint site for project management.
• Conduct regular quality control checks of website database information and proactively seek ways to improve workflow and data quality.
• Collaborate with team manager to review and beta test new technologies and processes.
• Assist in the maintenance of written documentation and training materials for marketing technology products and services.
• Communicate and enforce coding standards as well as firm’s writing and branding standards.
• Special projects and duties as assigned.

Required Skills

• Excellent organizational skills with outstanding attention to detail.
• Ability to prioritize multiple requests and work under pressure.
• Excellent interpersonal, oral and written communication skills
• Understand database design and usage.
• Experience with HTML / XML / RSS / Java Script / CSS preferred.
• Experience with Lexis‑Nexis InterAction, Sitecore CMS software, Tikit and / or Concep eMarketing Suite preferred.
• Knowledge of search engine optimization (SEO), web analytics and social media.
• Knowledge and experience with podcasting / blogging and editing audio / video preferred.

Required Qualifications & Education

• Bachelor's Degree
• Minimum of 1 year of related, professional experience or equivalent marketing‑related internship

Physical Requirements

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Benefits

Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well‑being.

Below is a list of just some of the benefits we offer : comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax‑advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre‑tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.