Digital Communication Officer

Fenland District Council; March; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A forward-thinking local council in the UK seeks a creative and customer-focused individual for a Digital Communications Role. This position involves creating engaging digital content, managing online presence, and ensuring compliance with accessibility standards. The ideal candidate has strong writing skills and experience in digital content creation. The role offers flexible working arrangements and a supportive environment.

Benefits

Flexible working arrangements

Generous pension contribution

Staff benefits package

Qualifications

• Experience in digital content creation is essential.
• Good knowledge of website management and accessibility standards.
• Ability to manage multiple priorities and deliver to tight deadlines.

Responsibilities

• Create and publish engaging digital content.
• Maintain and develop online presence and ensure accessibility compliance.
• Support public consultations and uphold the Council’s brand identity.

Skills

Digital content creation

Website management

Content design tools

Excellent writing skills

Job description

Digital Communications Role

We are looking for a creative and customer-focused person to play a varied and exciting digital communications role in our busy Policy & Communications Team. This is a fantastic opportunity to play a key role in how we communicate with residents, businesses, and partners, supporting our corporate priorities, key projects, and service improvements.

You’ll be responsible for creating and publishing engaging digital content— from website updates and social media campaigns to video production and online surveys. You’ll help maintain and develop our online presence, ensure accessibility compliance, and support public consultations. Your work will help uphold the Council’s brand identity and enhance our reputation across all digital channels.

We’re looking for someone with experience in digital content creation, good knowledge of website management and accessibility standards, and confidence in using content design tools and content management systems. You must have a creative eye and excellent writing skills, the ability to manage multiple priorities and deliver to tight deadlines.

You’ll be part of a friendly, responsive and dynamic team that supports and promotes a wide range of council services and partnerships. Working closely with colleagues across other services, you’ll help them to develop and communicate their services in line with the Council’s corporate priorities.

This role requires flexibility and ability to attend ad‑hoc meetings and events, which may occasionally involve evening or weekend work.

Fenland District Council is an award‑winning and forward‑thinking organisation, set in the heart of a scenic and unique rural landscape in north Cambridgeshire with affordable house prices, diverse market towns and villages with good transport links to London, Cambridge, Peterborough, and the North Norfolk coast.

We’re proud of our ‘One Team’ approach, and can offer a positive and supportive working environment, with the chance to make a real difference to our local communities.

We offer flexible, hybrid working arrangements, a generous pension contribution scheme and a staff benefits package.