Digital Commerce Execution Manager

Mitsubishi UFJ Financial Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A training organization is looking for a qualified candidate to deliver evening and weekend training sessions in London. The role involves planning and conducting courses in various subjects including English, Maths, and Digital skills. Ideal applicants will have a Level 3 teaching qualification and experience in adult learning. Flexibility in schedule is important, as delivery may occur at multiple sites including client premises.

Qualifications

• Minimum Level 3 teaching qualification (PTTLS or equivalent).
• Experience with multi-disciplinary training (English, Maths, Digital, etc.).
• Proven experience in adult or work-based learning.

Responsibilities

• Administer pre-course screeners and initial assessments for each learner.
• Plan and deliver training programmes to adults in various subjects.
• Mentor and support learners, fostering personal and social skills.

Skills

Teaching qualification (PTTLS or equivalent)

Experience with multi-disciplinary training

IT literacy in Microsoft Office 365

Excellent communication skills

Strong presentation and organisational skills

Education

Minimum Level 3 teaching qualification

Tools

Online learning platforms

Job description

Job Overview

The role is based in London (Leytonstone site) and requires face‑to‑face delivery. The successful candidate will work as a key member of the Maximus Training team, collaborating with internal operational colleagues, external stakeholders such as Local Authorities, WYCA, DWP/JCP, NCS, and other Maximus divisions.

Responsibilities

• Administer pre‑course screeners, initial and diagnostics assessments for each learner and develop/maintain tailored ILPs with SMART targets.
• Plan and deliver accredited and non‑accredited training programmes to 19+ adults in subjects such as English, Maths, Digital, Customer Service, Business Administration, Hospitality, Warehousing & Logistics, and Health and Social Care.
• Design and implement lesson plans that are innovative, differentiated and aligned to learners’ personal learning goals and chosen employment sector.
• Mentor, assess, motivate and support learners, fostering personal and social skills for work and independence.
• Develop bespoke resources and materials to meet learner and employer needs.
• Embed Maths, English, Digital, Soft Skills and PDBA themes (including prevent/safeguarding) into delivery.
• Provide additional support to learners with SEND, ESOL and other learning needs.
• Conduct regular reviews with learners to monitor engagement and progression and address emerging needs.
• Maintain accurate learner records (hard copy and electronic) and ensure evidence is available for audit and quality purposes.
• Use MIS (incl. ILR) to track learner progress against the ILP and KPIs, identify shortfalls and implement remedial action plans.
• Monitor attendance, ensure completion of all assessment components and enable learners to meet qualification criteria.
• Contribute to the development and implementation of key documents, policies and procedures (e.g. self‑assessment reports, quality improvement plans).
• Implement improvements from performance reviews and internal quality assurance processes, participate in standardisation and team meetings.
• Maintain professional knowledge through formal training, networking and continuous professional development activities.
• Encourage and respond to learner and stakeholder feedback, contributing to the cycle of quality improvement.
• Follow Maximus policies and statutory responsibilities (Health & Safety, Safeguarding, Prevent, Diversity, Equity and Inclusion).

Qualifications

• Minimum Level 3 teaching qualification (PTTLS or equivalent).
• Subject‑specific qualifications and/or occupational knowledge to support delivery of accredited/non‑accredited programmes to 19+ adults.
• Experience with multi‑disciplinary training (English, Maths, Digital, Customer Service, Business Administration, Hospitality, Warehousing & Logistics, Health and Social Care) is prioritised.
• Desirable: CTTLS, Level 3 Award Assessing Vocationally Related Achievement, Level 4 Award in the Quality Assurance of Assessment Process and Practice.
• Experience using online learning platforms and digital portfolios.
• Proven experience in adult or work‑based learning, teaching, assessment and delivering funded employability programmes.
• IT literacy in Microsoft Office 365, Teams and other modern digital technologies.
• Track record in managing and supporting learners and colleagues face‑to‑face and remotely.
• Ability to plan and organise caseload and diary independently.
• Excellent communication skills and ability to forge strong relationships with internal and external stakeholders.
• Experience delivering services to meet contractual and quality standards, exceeding retention and achievement targets.
• Strong presentation, team‑working and organisational skills.
• Reliable and capable of fulfilling the employment contract, with a good sickness record.
• Commitment to quality and customer service.

Work Flexibility & Location

The role is based out of Leytonstone, with delivery at other sites and on client premises. Flexibility is required; occasional evening and weekend hours may be expected.