Digital Clinic Operations Manager — Patient Care Leader

Montu UK; Winnersh; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading digital health company in the UK is seeking a Patient Support Operations Manager to oversee the daily operations of clinical services. The ideal candidate will excel in team management and operational workflows while ensuring high standards of patient care. Key responsibilities include leading a team, managing recruitment and onboarding, and ensuring compliance with regulatory standards. Competitive salary and opportunities for growth are offered.

Benefits

Competitive salary

25 days holiday + bank holidays

5% matched pension

Cycle-to-work scheme

Opportunities for development and growth

Qualifications

• Demonstrable experience in healthcare management or a similar leadership role.
• Experience in a highly regulated industry and following policies and SOPs.
• Proven ability to lead and develop teams.

Responsibilities

• Supervise and support the Patient Support Coordinator team.
• Oversee recruitment, onboarding, and training of new staff.
• Monitor and address patient complaints and incidents.

Skills

Healthcare management

Leadership

IT proficiency

Communication skills

Attention to detail

Organisational skills

Job description

A leading digital health company in the UK is seeking a Patient Support Operations Manager to oversee the daily operations of clinical services. The ideal candidate will excel in team management and operational workflows while ensuring high standards of patient care. Key responsibilities include leading a team, managing recruitment and onboarding, and ensuring compliance with regulatory standards. Competitive salary and opportunities for growth are offered.