Digital Business Analyst

NatWest Group; Bristol; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading bank in the UK is seeking a Digital Business Analyst to support customer advocacy and help shape the future of its digital platforms. The ideal candidate will possess a strong understanding of Agile methodologies and experience in business analysis, stakeholder management, and digital application environments. This role presents an opportunity for development and career advancement.

Qualifications

• Understanding of Agile values and methodologies.
• Experience with business analysis tools and techniques.
• Strong communication skills for explaining technical concepts.

Responsibilities

• Produce business requirements for digital platforms.
• Support teams in understanding requirements linking to strategy.
• Capture and document functional and non-functional needs.

Skills

Agile principles

Business analysis tools

Communication skills

Collaboration skills

Stakeholder management

Digital platforms experience

Mobile applications experience

Jira

Confluence

Education

Business analyst certification

Job description

Join us as a Digital Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career

What you'll do

In your new role, you’ll be producing business requirements to inform future state design for our digital platforms, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

• Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at handSupporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

We’ll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you’ll need to hold an appropriate business analyst certification.

You’ll also need:

• Experience of applying business analysis tools and techniques
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills
• Experience working with Digital platforms and mobile applications
• Experience within large scale transformation programmes
• Experience using Jira and Confluence