Digital Analytics Manager

Kingfisher; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK is seeking a Digital Analytics Manager to lead a diverse team in delivering actionable insights and supporting data-driven decisions. The role emphasizes flexibility in working arrangements and collaboration across functions in the company. Ideal candidates will have significant eCommerce analytics experience and proficiency in tools like Google Analytics. Join us to help shape better homes and lives for our customers.

Benefits

Competitive benefits package

Opportunities for career growth

Inclusive work environment

Qualifications

• Experience leading a mixed-level team.
• Significant expertise in digital analytics for eCommerce.
• Proficient in Google Analytics and reporting packages.

Responsibilities

• Lead and develop a team of digital data experts.
• Build self-serve analytics capability.
• Collaborate with various teams for analytics and reporting.

Skills

Team leadership

Digital analytics expertise

Google Analytics proficiency

Statistical analysis skills

Clear communication

Tools

Data Studio

Power BI

Tableau

SQL

Excel

Job description

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Overview

We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

Join Kingfisher as our Digital Analytics Manager and help shape data-driven digital experiences that support our purpose: Better Homes, Better Lives, For everyone. You'll lead a hard-working team to deliver actionable insights, empower colleagues, and drive innovation across our Group and Banner functions. This is a fixed term contract until November 2026 and will be based from our Paddington office.

What's the job?

• Lead and develop a diverse team of digital data experts, supporting their growth and delivering high-quality analytics
• Build and enhance self-serve analytics capability, enabling stakeholders to access and use data effectively
• Develop and evolve the digital data roadmap, ensuring it drives business objectives and continuous improvement
• Empower the team to deliver insights that drive data-led optimisation and measurable improvements across Group and Banner functions
• Collaborate with Data Science, AI, Engineering, and Measurement teams to deliver analytics and reporting for key initiatives
• Champion best practices in digital data, embedding analytics and systematic experimentation into our ways of working
• Work closely with stakeholders to understand challenges and opportunities, fostering a culture of curiosity, agility, and collaboration

What you'll bring

• Experience leading a mixed-level team, supporting their analytical, commercial and professional development
• Significant expertise in digital analytics for eCommerce and digital products
• Proficient in Google Analytics and has experience reporting packages (Data Studio, Power BI, Tableau), databases (SQL) and Web Tagging (Google Tab Manager)
• Strong statistical analysis skills and experience with relevant packages (Excel, SPSS, SAS etc)
• Clear communicator with a track record of delivering compelling, action-oriented insights to senior stakeholders
• Ability to manage and prioritise team demand, with the confidence to positively challenge and influence stakeholders where required

Be Customer Focused - constantly improving our customers' experience

• We listen to our customers and colleagues
• We innovate products and experiences to stay ahead

Be Human - leading with purpose, humanity and care

• We do the right thing
• We invest in our people and build great teams

Be Curious - thrive on learning, thinking beyond the obvious

• We focus externally, globally and build the long term
• We experiment and share our learnings

Be Agile - building trust and empowering people to work with agility

• We act with pace, not perfection, role modelling 80/20
• We take risks, fail fast and adapt quickly

Be Inclusive - inspiring diverse teams to achieve together

• We celebrate difference as a strength
• We collaborate, breaking down silos

Be Accountable - owning the plan, delivering results and growth

• We focus on performance outcomes
• We prioritise and simplify for others

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

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