Digital Analyst

Riverford Organic Farmers Ltd; South Hams; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading organic produce company in South Hams is seeking a Digital Analyst to drive analytics reporting for its website and app. With a minimum of 3 years of experience in digital analytics within consumer-facing businesses, candidates should be proficient in Google Analytics and Looker Studio, as well as possess a customer-first approach. The role also emphasizes teamwork and problem-solving abilities. This position offers co-ownership benefits, including a generous holiday policy and profit-sharing.

Benefits

33 days holiday

Company pension scheme

Annual profit share

Free organic fruit and veg

Discounted meals

Free parking

Qualifications

• Minimum 3 years’ experience in a digital analytics role, ideally in a retail or subscription business.
• Experience in Google Analytics and Looker Studio, with skills in performance report building.
• Understanding of data integrity and tag management.

Responsibilities

• Set up and own digital analytics reporting for site and app performance.
• Provide clear, commercial and actionable insights.
• Support optimisation and transformation initiatives with data-driven recommendations.

Skills

Digital analytics

Google Analytics

Looker Studio

Data visualization

Customer first mindset

Problem solving

Tools

Power BI

Contentsquare

Job description

Overview

Work with us at Riverford, and join a thriving employee-owned business. Be part of a supportive, down-to-earth and solutions driven Ecommerce team. Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We’re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued.

Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, you’ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking. Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals.

Role

As our Digital Analyst, you’ll help shape Riverford’s future. In this role you will set us up for success in understanding our site and app performance, taking ownership of our digital reporting and customer journey analytics capability. With your experience of digital analytics, you will provide clear, commercial and actionable insights and play a key role in the optimisation and transformation agenda.

Responsibilities

• Set up and own digital analytics reporting for site and app performance
• Provide clear, commercial and actionable insights
• Support optimisation and transformation initiatives with data-driven recommendations

What You’ll Bring

• Minimum 3 years’ experience in a digital analytics role, ideally in a direct-to-consumer retail or subscription business
• Super user in Google Analytics and Looker Studio, with experience of building a full suite of performance reports for websites and apps; desirable experience of Power BI and Customer Data Platforms
• Preferable experience of additional customer analytics tools such as Contentsquare
• Understanding of tag management, analytics platform implementation and data integrity
• Experience of creating and presenting analytics reports, with clear data visualisation, conclusions and recommendations
• Experience of blending data with commercial context and customer behaviour mindset to tell a complete story
• Experience of working with digital product optimisation and personalisation
• Understanding of marketing attribution models and analytics identity, e.g., session stitching, cross-device tracking

What We’re Looking For

• Team player who is happy to take ownership of analytics and have a voice across a multi-discipline team
• Customer first mindset with an understanding of commercial performance and merchandising
• Tenacious approach to problem solving and understanding data stories
• A self-starter who is able to work independently and autonomously

Application Process

We’re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon