Digital Account Manager

Newsquest; Norwich, Radcliffe; Hybrid; GBP 28,000; Full time

Job summary

A leading media group is seeking a Digital Account Manager to advance their sales career. This role involves managing key accounts, generating new business through a combination of office-based and field-based work, while delivering tailored advertising solutions. Ideal candidates will have a proven sales record, a consultative approach, and hold a valid UK driving license. Competitive salary and benefits package offered, including commission and professional development.

Benefits

Competitive salary

Uncapped commission

25 days holiday plus bank holidays

Birthday off

Holiday buy scheme

Structured career progression

Pension plan

Mental health support

Gym membership

Cycle to Work scheme

Eye care vouchers

Retail discounts

Team building days

Charity volunteer day

Qualifications

• Successful sales experience with businesses.
• Proficient in making outbound calls to obtain new leads.
• Ability to build rapport and close deals by phone.
• Experience in deepening client relationships for revenue growth.
• Excellent customer service skills throughout the sales process.
• Knowledge of various advertising formats.
• Client-centric sales approach tailored to individual needs.
• Commute capability to office and client locations.
• Possesses a reliable vehicle for business travel.
• UK driving license required.

Responsibilities

• Identify and win new business through outreach.
• Manage and grow existing client accounts.
• Achieve financial targets and performance benchmarks.
• Provide ongoing support and upsell to clients.
• Develop a sales pipeline using a consultative approach.
• Build trusted relationships with clients.
• Collaborate with teams for smooth onboarding.
• Stay updated on industry trends and product offerings.
• Represent the company with professionalism.

Skills

Proven track record in B2B sales

Experienced in outbound cold calling

Confident in securing new business over the phone

Skilled at growing existing client accounts

Delivers exceptional customer service

Understanding of multimedia advertising

Consultative, client-focused approach

Able to commute to the office

Owns a vehicle suitable for business use

Holds a full UK driving licence

Job description

Digital Account Manager

Application Deadline: 22 December 2025

Department: Sales and Commercial

Employment Type: Permanent

Location: Bury St Edmunds

Reporting To: Gemma Coote

Compensation: £28,000 / year

Description

Advance your sales career with LOCALiQ

Ready to take your sales career to the next level? Join LOCALiQ, part of Newsquest Media Group, as a Field Sales Executive and become a key player in helping local businesses grow through powerful, results-driven advertising solutions

This is a consultative sales role combining both office-based and field-based work. You’ll manage a portfolio of key accounts and proactively book meetings across your territory, working face-to-face with business owners and decision-makers. Representing some of the region’s most trusted local news brands, you’ll deliver tailored solutions through a mix of digital display and print products aligned to each client’s objectives. From initial contact to closing deals, you’ll build strong relationships and drive meaningful results. In addition, you’ll generate new business by strategically managing your pipeline.

This isn’t just a desk job. You’ll split your time between the office and being out in the field, visiting clients in their workplaces, gaining real insight into their operations, and demonstrating how LOCALiQ can help them grow. For this position, you must live within or near the West Suffolk territory, hold a full UK driving licence, and have access to your own vehicle for work-related travel. This is a full-time role, Monday to Friday during standard office hours.

Key Responsibilities

• Identify and win new business by proactively reaching out to potential clients across your region using cold calling and outbound sales techniques.
• Manage and grow existing key accounts by strengthening relationships and driving further development
• Work to clear financial targets and KPIs, consistently striving to exceed monthly revenue goals and performance benchmarks
• Manage and grow existing client accounts, providing ongoing support, identifying upsell opportunities, and increasing client spend through strategic recommendations
• Develop and manage a robust sales pipeline, using a consultative approach to move prospects through the sales cycle
• Build long-term relationships with clients by providing expert advice, excellent service, and ongoing support
• Collaborate with internal teams to ensure smooth onboarding and campaign delivery for new clients
• Stay informed on industry trends, competitor activity, and LOCALiQ’s evolving product suite to maintain a competitive edge
• Represent LOCALiQ with professionalism and credibility, acting as a trusted ambassador for our regional news brands

Skills, Knowledge and Expertise

• Proven track record in B2B sales – You’ve successfully sold to businesses before and understand how to navigate commercial conversations with confidence and credibility.
• Experienced in outbound cold calling – You’re not afraid to pick up the phone and spark new opportunities, even when starting from scratch.
• Confident in securing new business over the phone – You know how to build rapport quickly, handle objections, and close deals remotely.
• Skilled at growing existing client accounts – You don’t just maintain relationships, you deepen them, spotting opportunities to add value and increase spend.
• Delivers exceptional customer service – You go above and beyond to ensure clients feel supported, understood, and valued at every stage of the journey.
• Understanding of multimedia advertising (advantageous) – You’re familiar with digital and print advertising formats and how they can work together to drive results.
• Consultative, client-focused approach to selling – You listen first, ask the right questions, and tailor your recommendations to meet each client’s unique needs.
• Able to commute to the office – You’re within reach of the office and happy to be part of a collaborative, hybrid team environment.
• Owns a vehicle suitable for business use – You’re equipped to travel across your territory and meet clients wherever they are.
• Holds a full UK driving licence – Essential for the field-based nature of the role.

Benefits and D&I Statement

• Competitive salary + uncapped commission
• 25 days holiday + bank holidays + your birthday off
• Holiday buy scheme for extra flexibility
• Structured career progression & ongoing training
• Pension plan & mental health support
• Perks & discounts including:
  • Gym membership
  • Cycle to Work scheme
  • Eye care vouchers (£50 towards glasses)
  • Retail discounts
• Team building days & annual volunteer charity day

Newsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.