Digital Account Manager

Creative Resource; Leeds; On-site; GBP 42,000 - 61,000; Full time

Job summary

Creative Resource is partnering with a well-established marketing agency to recruit a Digital Account Manager. You will join the client services team, primarily working on a major household-name consumer brand, delivering digital campaigns, brand activations and wider marketing activity from a Leeds-based hub.

We welcome candidates with around two years of agency experience, including Senior Account Executive or Account Manager roles, who are ready for more ownership, client contact and

Qualifications

• Two or more years of agency experience in marketing, creative, or integrated roles.
• Experience dealing with clients and taking on responsibility within an agency setting.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Manage projects from brief through delivery.
• Build day-to-day relationships with clients.
• Write clear briefs and coordinate internal teams.
• Keep projects on track in terms of timings and budgets.
• Support development and delivery of digital campaigns and activations.
• Collaborate with colleagues across the agency.
• Spot opportunities to add value to client relationships.
• Support on other accounts when required.

Skills

Client relationship management

Project coordination

Brief writing

Client communication

Job description

We’re working with a well-established marketing agency looking for a Digital Account Manager to join their client services team. You’ll be working predominantly on a major household-name consumer brand, helping deliver a varied mix of digital campaigns, brand activations and wider marketing activity. This could be a great move for an existing Account Manager, but we’re equally keen to hear from Senior Account Executives who have built a couple of years of solid agency experience and are ready for more ownership, client contact and responsibility.

The role

You’ll work closely with more senior members of the client services team, helping to keep projects moving, building strong client relationships and making sure campaigns are delivered smoothly from brief through to completion. The work is varied and fast-moving, with plenty of opportunity to get involved in high-profile consumer campaigns rather than being pigeonholed into one particular channel.

Your responsibilities will include:

• Managing projects from brief through to delivery
• Building strong day-to-day relationships with clients
• Writing clear briefs and coordinating internal creative, digital and delivery teams
• Keeping projects, timings and budgets on track
• Supporting the development and delivery of digital campaigns and brand activations
• Working collaboratively with colleagues across the agency
• Spotting opportunities to add value to client relationships
• Supporting on other client accounts across the agency portfolio when required

About you

You’ll probably have around two or more years of experience within a marketing, creative or integrated agency environment. You don’t necessarily need to have already held the Account Manager title. What matters more is that you understand how agencies work, are confident dealing with clients and are ready to take on greater responsibility.

We’d particularly like to hear from people who are:

• Currently working at Senior Account Executive or Account Manager level
• Experienced in managing multiple projects and deadlines
• Confident communicating with clients and internal teams
• Organised, proactive and comfortable working at pace
• Interested in consumer brands, digital campaigns and brand activation
• Keen to develop their client management and commercial skills

In return, you’ll join an agency where you can work on a genuinely recognisable consumer brand, build broader integrated experience and continue progressing your client services career.

Our Commitment to Diversity

We are committed to improving diversity, equity and inclusion within the sectors we serve. We encourage applications for this role from all backgrounds and communities and offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and any other protected status. Should you require any reasonable adjustments at any point in the recruitment process we are very happy to discuss and work with you to accommodate these.