Digital Account Manager

NEWSQUEST MEDIA GROUP; Ipswich; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading media group is seeking a Digital Account Manager in Ipswich to drive sales and manage key accounts. This hybrid role combines office-based and fieldwork, requiring proven B2B sales experience and exceptional customer service skills. The successful candidate will identify new business opportunities and grow existing accounts. Benefits include a competitive salary, uncapped commission, flexible holiday options, and professional development opportunities.

Benefits

Competitive salary

Uncapped commission

25 days holiday + bank holidays + birthday off

Holiday buy scheme

Career progression & ongoing training

Pension plan

Mental health support

Gym membership

Cycle to Work scheme

Eye care vouchers

Retail discounts

Team building days

Annual charity volunteer day

Qualifications

• Proven B2B sales experience is essential.
• Comfortable with outbound cold calling for new opportunities.
• Ability to spot upsell opportunities and increase client spend.
• Commitment to delivering a seamless client experience.
• Consultative selling approach to tailor solutions.
• Digital and print advertising knowledge is a plus.
• Full UK driving licence and own vehicle is essential.
• Willingness to work collaboratively both in the office and out in the field.

Responsibilities

• Identify and win new business through cold calling and outbound techniques.
• Manage and grow existing key accounts, driving upsell opportunities.
• Work to clear financial targets and KPIs, striving to exceed revenue goals.
• Develop and maintain a robust sales pipeline using a consultative approach.
• Build long-term client relationships through expert advice.
• Collaborate with internal teams for smooth onboarding and campaign delivery.
• Stay informed on industry trends and LOCALiQ's product suite.
• Represent LOCALiQ with professionalism as a trusted ambassador.

Skills

B2B Sales Experience

Outbound Cold Calling Skills

Account Growth Ability

Exceptional Customer Service

Consultative Selling Approach

Multimedia Advertising Knowledge

Full UK Driving Licence

Ability to Commute

Job description

Digital Account Manager

Application Deadline: 20 January 2026

Department: Sales and Commercial

Employment Type: Permanent

Location: Ipswich

Reporting To: Gemma Coote

Compensation: £28,000 - £30,000 / year

Description

Ready to take your sales career to the next level? Join LOCALiQ, part of Newsquest Media Group, and help local businesses thrive through powerful, results‑driven advertising solutions.

This is a consultative sales role where you’ll combine office‑based work with field visits across your territory. You’ll manage a portfolio of key accounts, proactively book meetings, and work face‑to‑face with business owners and decision‑makers. Representing some of the region’s most trusted local news brands, you’ll deliver tailored digital and print advertising solutions that align with each client’s goals.

Location: West Suffolk (Hybrid – office & field‑based)

Key Responsibilities

• Identify and win new business through cold calling and outbound sales techniques.
• Manage and grow existing key accounts, strengthening relationships and driving upsell opportunities.
• Work to clear financial targets and KPIs, consistently striving to exceed monthly revenue goals.
• Develop and maintain a robust sales pipeline using a consultative approach.
• Build long‑term client relationships through expert advice and exceptional service.
• Collaborate with internal teams to ensure smooth onboarding and campaign delivery.
• Stay informed on industry trends, competitor activity, and LOCALiQ’s evolving product suite.
• Represent LOCALiQ with professionalism and credibility as a trusted ambassador for our regional news brands.

Skills, Knowledge and Expertise

• Proven B2B Sales Experience – confident in commercial conversations and closing deals.
• Outbound Cold Calling Skills – comfortable picking up the phone and creating opportunities.
• Account Growth Ability – skilled at spotting upsell opportunities and increasing client spend.
• Exceptional Customer Service – committed to delivering a seamless client experience.
• Consultative Selling Approach – listens, understands, and tailors solutions to client needs.
• Understanding of Multimedia Advertising (advantageous) – digital and print knowledge is a plus, but full training provided.
• Full UK Driving Licence & Own Vehicle – essential for field‑based work.
• Ability to Commute – happy to work collaboratively in the office and out in the field.

Benefits and D&I Statement

• Competitive salary + uncapped commission
• 25 days holiday + bank holidays + your birthday off
• Holiday buy scheme for extra flexibility
• Structured career progression & ongoing training
• Pension plan & mental health support
• Perks & discounts including:
  • Gym membership
  • Cycle to Work scheme
  • Eye care vouchers (£50 towards glasses)
  • Retail discounts
• Team building days & annual volunteer charity day

Newsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.

About LOCALiQ

A name you can trust - we’ve been a part of your community for generations. LOCALiQ is the name for all that Newsquest Media Group does today, from trusted local newspapers and websites to digital marketing services that can help you reach new customers as you’ve never been able to before. LOCALiQ is the name that combines your trusted local news brand with digital marketing. It hasn’t replaced the name of your local Newsquest newspaper and its website, but it encompasses everything we can offer. Those services include online advertising and best-in-class digital marketing, backed by data gathered from our 1.5 million local campaigns and 45 million monthly users. Put our experts to work for you, and we believe you’re hiring the best marketing partner a business can have.