Digital Account Manager

NEWSQUEST MEDIA GROUP; Bury St Edmunds; On-site; GBP 28,000; Full time

Job summary

A leading media and advertising company in Bury St Edmunds is seeking a Digital Account Manager to drive sales and manage client relationships. You will identify new business opportunities and provide tailored advertising solutions. Candidates should have B2B sales experience and be able to demonstrate a consultative selling approach. The position offers a competitive salary, uncapped commission, and benefits such as 25 days of holiday and structured career progression.

Benefits

Competitive salary

Uncapped commission

25 days holiday

Holiday buy scheme

Structured career progression

Pension plan

Mental health support

Gym membership

Cycle to Work scheme

Eye care vouchers

Retail discounts

Qualifications

• Proven track record in B2B sales and understanding of commercial conversations.
• Experienced in outbound cold calling and securing business over the phone.
• Ability to deepen existing client relationships and spot upsell opportunities.

Responsibilities

• Identify and win new business through outbound sales techniques.
• Manage and grow existing accounts while driving revenue.
• Develop and manage a robust sales pipeline using a consultative approach.

Skills

B2B sales experience

Outbound cold calling

Client account management

Exceptional customer service

Consultative selling

Job description

Digital Account Manager

Application Deadline: 22 December 2025

Department: Sales and Commercial

Employment Type: Permanent

Location: Bury St Edmunds

Reporting To: Gemma Coote

Compensation: £28,000 / year

Advance your sales career with LOCALiQ

Ready to take your sales career to the next level? Join LOCALiQ, part of Newsquest Media Group, as a Field Sales Executive and become a key player in helping local businesses grow through powerful, results-driven advertising solutions.

This is a consultative sales role combining both office-based and field-based work. You’ll manage a portfolio of key accounts and proactively book meetings across your territory, working face-to-face with business owners and decision-makers. Representing some of the region’s most trusted local news brands, you’ll deliver tailored solutions through a mix of digital display and print products aligned to each client’s objectives. From initial contact to closing deals, you’ll build strong relationships and drive meaningful results. In addition, you’ll generate new business by strategically managing your pipeline.

This isn’t just a desk job. You’ll split your time between the office and being out in the field, visiting clients in their workplaces, gaining real insight into their operations, and demonstrating how LOCALiQ can help them grow. For this position, you must live within or near the West Suffolk territory, hold a full UK driving licence, and have access to your own vehicle for work-related travel. This is a full-time role, Monday to Friday during standard office hours.

Key Responsibilities

• Identify and win new business by proactively reaching out to potential clients across your region using cold calling and outbound sales techniques.
• Manage and grow existing key accounts by strengthening relationships and driving further development
• Work to clear financial targets and KPIs, consistently striving to exceed monthly revenue goals and performance benchmarks
• Manage and grow existing client accounts, providing ongoing support, identifying upsell opportunities, and increasing client spend through strategic recommendations
• Develop and manage a robust sales pipeline, using a consultative approach to move prospects through the sales cycle
• Build long-term relationships with clients by providing expert advice, excellent service, and ongoing support
• Collaborate with internal teams to ensure smooth onboarding and campaign delivery for new clients
• Stay informed on industry trends, competitor activity, and LOCALiQ’s evolving product suite to maintain a competitive edge
• Represent LOCALiQ with professionalism and credibility, acting as a trusted ambassador for our regional news brands

Skills, Knowledge and Expertise

• Proven track record in B2B sales – You’ve successfully sold to businesses before and understand how to navigate commercial conversations with confidence and credibility.
• Experienced in outbound cold calling – You’re not afraid to pick up the phone and spark new opportunities, even when starting from scratch.
• Confident in securing new business over the phone – You know how to build rapport quickly, handle objections, and close deals remotely.
• Skilled at growing existing client accounts – You don’t just maintain relationships, you deepen them, spotting opportunities to add value and increase spend.
• Delivers exceptional customer service – You go above and beyond to ensure clients feel supported, understood, and valued at every stage of the journey.
• Understanding of multimedia advertising (advantageous) – You’re familiar with digital and print advertising formats and how they can work together to drive results.
• Consultative, client-focused approach to selling – You listen first, ask the right questions, and tailor your recommendations to meet each client’s unique needs.
• Able to commute to the office – You’re within reach of the office and happy to be part of a collaborative, hybrid team environment.
• Owns a vehicle suitable for business use – You’re equipped to travel across your territory and meet clients wherever they are.
• Holds a full UK driving licence – Essential for the field-based nature of the role.

Benefits and D&I Statement

• Competitive salary + uncapped commission
• 25 days holiday + bank holidays + your birthday off
• Holiday buy scheme for extra flexibility
• Structured career progression & ongoing training
• Pension plan & mental health support
• Perks & discounts including:
  • Gym membership
  • Cycle to Work scheme
  • Eye care vouchers (£50 towards glasses)
  • Retail discounts
• Team building days & annual volunteer charity day

Newsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.

About LOCALiQ

A name you can trust - we’ve been a part of your community for generations.

LOCALiQ is the name for all that Newsquest Media Group does today, from trusted local newspapers and websites to digital marketing services that can help you reach new customers as you’ve never been able to before.

LOCALiQ is the name that combines your trusted local news brand with digital marketing.

It hasn’t replaced the name of your local Newsquest newspaper and its website, but it encompasses everything we can offer.

Those services include online advertising and best-in-class digital marketing, backed by data gathered from our 1.5 million local campaigns and 45 million monthly users.

Put our experts to work for you, and we believe you’re hiring the best marketing partner a business can have.