Digital Accessibility Delivery Lead

Barclays Bank Plc; Hardingstone; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A leading financial institution is seeking a Digital Accessibility Delivery Lead VP to shape accessibility across the organization. This role involves developing testing strategies, ensuring compliance with accessibility standards, and collaborating with cross-functional teams. The ideal candidate has deep expertise in global accessibility standards and strong leadership skills, with a focus on delivering inclusive digital experiences.

Qualifications

• Deep expertise in global accessibility standards (WCAG, EN 301 549).
• Experience leading enterprise-scale accessibility programs.
• Strong technical skills in web technologies.

Responsibilities

• Develop and implement comprehensive test plans to validate software.
• Create and execute automated test scripts.
• Collaborate with cross-functional teams on design discussions.

Skills

Deep expertise in global accessibility standards

Proven leadership in enterprise-scale accessibility programs

Technical knowledge of HTML, CSS, JavaScript, ARIA

Experience with accessibility automation

Knowledge of Agile delivery

Education

Professional certifications (IAAP CPACC, WAS, CPWA, DHS Trusted Tester)

Tools

Testing frameworks and tools

Job description

Overview

To design, develop, and execute testing strategies to validate functionality, performance, and user experience, while collaborating with cross‑functional teams to identify and resolve defects, and continuously improve testing processes and methodologies, to ensure software quality and reliability.

Join us as a Digital Accessibility Delivery Lead VP – you will be a senior leader within the central Accessibility team, accountable for shaping and scaling accessibility across the organisation. This role requires deep technical expertise with strategic governance and people leadership to ensure compliance with global accessibility standards and emerging regulations. You will play a pivotal role in embedding accessibility into Barclays' digital strategy, while owning governance frameworks, risk management and reporting to ensure inclusive experiences are delivered at scale across all customer and colleague touchpoints.

Responsibilities

• Development and implementation of comprehensive test plans and strategies to validate software functionality and ensure compliance with established quality standards.
• Creation and execution of automated test scripts, leveraging testing frameworks and tools to facilitate early detection of defects and quality issues.
• Collaboration with cross‑functional teams to analyze requirements, participate in design discussions, and contribute to the development of acceptance criteria.
• Root‑cause analysis for identified defects and working closely with developers to provide detailed information and support defect resolution.
• Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing.
• Staying informed of industry technology trends and innovations, and active contribution to the organization's technology communities.
• Contribute or set strategy, drive requirements and make recommendations for change, plan resources, budgets, and policies, manage and maintain policies/processes, and deliver continuous improvements.
• When managing a team: define jobs and responsibilities, plan for department future needs, counsel employees on performance, contribute to pay decisions, lead specialists, and align with strategic priorities.
• When acting as a people leader: demonstrate the four LEAD behaviours – Listen, Energise, Align, Develop – to create an environment for colleagues to thrive and deliver excellent performance.
• As an individual contributor: act as subject‑matter expert, lead multi‑year assignments, guide team members, identify cross‑specialist involvement, and train and coach less experienced specialists.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross‑functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in the work your team does.
• Demonstrate comprehensive understanding of organisational functions and contribute to business objectives.
• Collaborate with other areas of work, providing business‑aligned support and staying up to speed with business activity and strategies.
• Create solutions based on sophisticated analytical thought, comparing and selecting complex alternatives.
• Adopt and include outcomes of extensive research in problem‑solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders using influencing and negotiating skills to achieve outcomes.

Expectations for Digital Accessibility Delivery Lead VP

• Deep expertise in global accessibility standards (WCAG, EN 301 549), assistive technologies, and testing tools.
• Proven leadership in enterprise‑scale accessibility programmes, governance frameworks, and risk management.
• Technical knowledge of HTML, CSS, JavaScript, ARIA, and embedding accessibility into design systems and CI/CD pipelines.
• Professional certifications (IAAP CPACC, WAS, CPWA, DHS Trusted Tester). (optional)
• Experience with accessibility automation, monitoring, and inclusive research practices.
• Knowledge of Agile delivery, PMO disciplines, and financial services control environments.

Values & Mindset

All colleagues will be expected to demonstrate the Barclays values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass. They will also embrace the Barclays Mindset: Empower, Challenge and Drive – the operating manual for how we behave.

Location

Knutsford or Northampton.