Diesel Ashford Store Manager NEW OPENING

OTB; Ashford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent fashion retailer in Ashford seeks a Store Manager to drive sales and enhance customer experience. The role requires a Bachelor's degree, previous management experience in a luxury brand, and strong leadership skills. You will develop strategies to achieve sales goals and foster excellent relationships with clients. Fluency in English and digital awareness are essential. Join a creative and dynamic team dedicated to exceptional service.

Qualifications

• Previous Store Management experience is essential.
• Experience from a luxury brand is required.
• Fluency in English is mandatory.

Responsibilities

• Establish and implement action plans to develop sales.
• Act as a brand ambassador to strengthen client relationships.
• Manage omni-channel activities and ensure compliance with standards.
• Plan and optimize stock levels according to sales trends.

Skills

Strong leadership skills

Excellent communication

Coaching and feedback skills

Digital awareness

Self-motivated and results-driven

Education

Bachelor degree or above

Job description

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

Key Responsibilities

• Establish and implement regular action plans in cooperation with Retail Manager, to develop sales for each product category and clientele (both local and tourist)
• Be aware of local trading environment and its impact on sales. Act as a brand ambassador to strengthen relationship with VIP clientele.
• Ensure adequate client and prospect databases
• Support and manage omni-channel activities (in store pick-up, etc.) ensuring the full compliance with corporate standard and guidelines.
• Meet inventory accuracy, review merchandise assortment on a regular basis. Plan and act to optimize stock level and stock mix to reflect sales, buying trends and customer demands.
• Execute all procedures and processes defined by the company.
• Comply with stock protection and maintain loss reduction standards.
• Achieve financial objectives proposing action plans and be able to adapt quickly and efficiently to any situation.
• Hire passionate people and coach the growth and development of the team in providing excellent and specialized customer service to transform each client experience into dreamlike moments.
• Develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of OTB standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc.)
• Keep momentum going towards long‑term strategy despite short‑term pressures while developing strategic plans to achieve long‑term store and organizational goals
• Analyzes CRM data, proposes in‑store CRM activities using the data, proposes and implements the activities to win new customers and retain existing customers.
• Networks with department stores, shopping areas and neighborhood stores to exchange information.
• Establishes and maintains a safety management system of the store facility, stocks, equipment.
• Respond properly in the event of disasters (earthquakes, fires, typhoons, thefts …)
• Plans and implements sales objectives on a daily and monthly basis.
• Evaluates staff performance and provides them with feedback and coaching.
• Streamlines the workflow and creates staff shifts.
• Ensures stores are properly cleaned and maintained (windows, furniture, lighting, etc.)
• Analyzes and reports on sales, competitors, regional and market trends and other variables.
• Sets up and maintains effective VMD based on the VMD guidelines.

You

• Will be part of a passionate team that believes creativity and fun rules the world. We challenge the ordinary in everything we do, stimulate proactivity and foster team spirit among our people.
• Will be able to develop your skills and grow in a dynamic and innovative environment.
• Undertake work with a high degree of integrity, leading by example in every situation.
• Take action and ownership, ensuring a dreamlike client experience for our clients and handling your team and clients with personal care and empathy.
• Are a leader, a nurturer, a natural connector with a passion for helping others develop and express their true potential.
• Take ownership of your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for results.
• Design, lead and drive store strategy to achieve the best sales performance, by understanding client desires and creating a 360° experience for the client.
• Play an active role in supporting your team on the selling floor, to drive individual and team objectives. Actively engage in wider community and seek inspiration from other industries to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment.

Key Requirements

• Bachelor degree or above;
• Previous Store Management experience;
• Experience from a luxury brand and English knowledge is a must;
• Strong leadership skills to inspire, motivate and build respectful working relationships;
• Self-motivated, able to work autonomously and results driven;
• Excellent communication, interpersonal, coaching and feedback skills;
• Passion for the Brand;
• Digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.