As a Diagnostic Technician at Mercedes-Benz of Brooklands, you will be responsible for diagnosing and repairing vehicle systems to the highest standards using the latest diagnostic tools. Your expertise and precision will be essential in ensuring that we uphold the distinguished level of service that customers expect from the Mercedes-Benz brand.
Key Responsibilities for a Diagnostic Technician
- Accurately diagnose complex electrical, electronic, and mechanical issues in vehicles
- Perform thorough diagnostics and utilise advanced repair techniques
- Ensure all repair and maintenance work meets the highest quality standards
- Maintain detailed and accurate records of diagnostics, repairs, and parts used
- Collaborate closely with the Service Advisor team to ensure clear communication with customers regarding diagnostics and necessary repairs
- Maintain a clean, organised, and safe workshop environment, adhering to all health and safety regulations
- Stay updated with the latest automotive technologies and diagnostic advancements
- Formal qualifications in automotive diagnostics or working towards them
- Proven experience in diagnostics role within the automotive sector
- Exceptional problem-solving skills and attention to detailProficiency with advanced diagnostic tools and automotive repair equipment
- A valid UK driving licence
Personal Attributes for Success
- Strong passion for the automotive industry and innovative technologies
- Reliability, responsibility, and a strong work ethic
- Customer-focused mindset with a commitment to delivering superior service
- Adaptability and eagerness to learn new diagnostic techniques
- Professional and approachable demeanour
Benefits
- Competitive salary with performance-based incentives
- Discounted Mercedes-Benz car scheme
- 25 days of annual leave plus bank holidays
- Exclusive staff discounts on Mercedes-Benz products and services
- Life assurance coverage
- Retail and lifestyle discount schemes
- Cycle to Work scheme
- Significant discounts on Mercedes-Benz servicing and repairs
- Ongoing training and professional development opportunities
- Personalised Personal Development Plan (PDP)
- Comprehensive health and wellness programmes
- Participation in the company pension scheme
- An inclusive, supportive, and dynamic team environment