Diabetes Technology Support Practitioner | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS Trust in Liverpool is seeking a Community Support Assistant to join their Community Diabetes Team. The successful candidate will deliver education sessions to patients with Type 2 Diabetes, support clinical teams, and ensure the effective use of glucose monitoring devices. The role involves working in various clinical areas and offers opportunities for innovation and patient education. A commitment to driving standards in diabetes care is essential, and training will be provided.

Qualifications

• Ability to deliver education sessions to individuals and groups.
• Competence in using and supporting glucose monitoring devices.
• Experience working in clinical areas or community settings.

Responsibilities

• Ensure prioritisation of work with Diabetes Specialist Nurse.
• Deliver education sessions on glucose sensors and devices.
• Support the Clinical Diabetes Team in various responsibilities.
• Maintain equipment and conduct quality control checks.

Skills

Understanding of diabetes management

Communication skills

Experience in patient education

Job description

Overview

An exciting opportunity has arisen for a Community Support Assistant to be part of our Community Diabetes Team who are at the forefront of driving up standards and quality in diabetes care in Community and Primary Care Services across the city of Liverpool. The role will include working in a variety of other clinical areas, local communities, Primary Care Networks and patients' homes. Working in partnership with the diabetes teams of Liverpool Universities NHS Hospital Trust and services delivered by Mersey Care the role is diverse, varied and offers the opportunity for innovation and change. Working with our Specialist Nurses and Dietitians the post holder will deliver Information Sessions to patients living with Type 2 Diabetes, including the use of new technology and options for simple dietetic changes packages, supporting our patients to effectively manage their diabetes. Training will be given in all areas.

Responsibilities

• Ensure appropriate prioritisation of work, in collaboration with the Diabetes Specialist Nurse, and be competent in the application, support, removal and data downloading of glucose monitoring devices and provide support to patients using such devices.
• Deliver education sessions to people with diabetes, teaching patients how to use glucose sensors and other devices; sessions may be delivered to groups or individuals, using both virtual and face‑to‑face methods.
• Support the Clinical Diabetes Team by undertaking clinical responsibilities under the direction of the Diabetes Specialist Team.
• Maintain supplies and ensure that backup systems are implemented when electronic systems fail.
• Maintain equipment and undertake internal quality control checks.
• Set up, maintain and download glucose monitoring systems and share this information with the medical and nursing staff.
• Assist with the provision of health care for patients within the Team.

Additional Information

For roles at Liverpool Women’s, visit their careers page.

Please see attached job description and person specification.

This advert closes on Monday 29 Dec 2025.