Diabetes Technology Support Practitioner

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

A London-based healthcare provider is hiring a Community Support Assistant to join their Community Diabetes Team in Liverpool. The role involves delivering education sessions to patients with Type-2 Diabetes, using glucose monitoring devices, and collaborating with clinical teams. Candidates are expected to possess skills in supporting patients and managing diabetes effectively. Training will be provided. This position offers a diverse and rewarding experience in the healthcare field.

Qualifications

• Experience in diabetes care or support.
• Ability to deliver education sessions effectively.
• Competency in using and maintaining healthcare devices.

Responsibilities

• Ensure prioritization of tasks in collaboration with specialists.
• Support and educate patients on glucose monitoring systems.
• Assist with clinical responsibilities under supervision.
• Maintain and check equipment regularly.

Skills

Support in glucose monitoring devices

Education delivery

Clinical support

Collaboration with healthcare teams

Job description

Role Overview

An exciting opportunity has arisen for a Community Support Assistant to be part of our Community Diabetes Team who are at the forefront of driving up standards and quality in diabetes care in Community and Primary Care Services across the city of Liverpool. The role will include working in a variety of other clinical areas, local communities, Primary Care Networks and patients' homes. Working in partnership with the diabetes teams of Liverpool University NHS Hospital Trust and services delivered by Mersey Care the role is diverse, varied and offers the opportunity for innovation and change. Working with our Specialist Nurses and Dietitians the post holder will deliver Information Sessions to patients living with Type‑2 Diabetes, including the use of new technology and options for simple dietetic changes packages, supporting our patients to effectively manage their diabetes. Training will be given in all areas.

Responsibilities

• Ensure appropriate prioritisation of work, in collaboration with the Diabetes Specialist Nurse.
• Be competent in the application, support, removal and data downloading of glucose monitoring devices and provide support to patients using such devices.
• Deliver education sessions to people with diabetes, teaching them how to use glucose sensors and other devices, both in groups and individual sessions, using virtual and face‑to‑face methods.
• Support the Clinical Diabetes Team by undertaking clinical responsibilities under the direction of the Diabetes Specialist Team.
• Maintain supplies and implement backup systems when electronic systems fail.
• Maintain equipment and undertake internal quality control checks.
• Set up, maintain and download glucose monitoring systems and share this information with medical and nursing staff.
• Assist with the provision of health care for patients within the Team.

About the Employer

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of the NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust.

Contact Information

Name: Lynsey Connor
Job title: Team Leader
Email address: [e-mail]
Telephone number: 0151 529 4878