DevOps Engineer

Collabera; Greater London; On-site; GBP 65,000 - 86,000; Full time

Job summary

Collabera is seeking a DevOps professional in Greater London to provide third-line support, coordinate change investigations, and prioritise enhancements for Freeview Play Services. The role involves maintaining application knowledge, building test collateral, and executing end-to-end deployments across environments.

You will work in a DevOps team, leveraging Jira/Confluence, and contribute to lifecycle management, security governance, and stakeholder communications.

Qualifications

• Degree level education or equivalent industry sector experience.
• Strong Linux server management skills.
• Strong cloud server management skills in AWS, Azure or Google with infrastructure deployment via Terraform.
• Strong skills in configuration management tools like Puppet, Chef, Ansible or Consul.
• Demonstrable experience with software development methodologies and Git.
• Experience with Docker and containerisation.
• Familiarity with agile project methodologies and effort estimation.
• Demonstrable evidence of resource planning and management.

Responsibilities

• Provide third line technical application support for internal and external users.
• Coordinate investigation and estimation of business change requests for Freeview Play Services.
• Prioritise and address all product enhancement requests and open support issues.
• Maintain deep knowledge of each application and understand user needs.
• Maintain test collateral and ensure new test scripts are created for each project.
• Ensure full regression testing using test collateral.
• Undertake service transition and lifecycle management activities.
• Contribute to new software initiatives and governance of supplier delivery.
• Maintain relationships with key users and system owners.
• Collaborate in a DevOps team using Jira and Confluence to design and deliver technical solutions.
• Execute code deployment across testing, staging and production environments.
• Carry out root cause analyses and post-incident reports for faults.
• Develop deployment automation tools for multi-application environments.
• Ensure deployments and security practices align with best practices.
• Support estimation activities and stakeholder communications.
• Promote safety, health and environment culture and ISO27001 compliance.

Skills

Linux admin

Cloud platforms

Terraform

Configuration management

Git workflows

Docker

Agile

Resource planning

Education

Bachelor's degree or equivalent

Tools

Terraform

Git

Ansible

Puppet

Chef

Confluent

Job description

Key areas in which results must be achieved in order to fulfill the overall purpose of the job – the key outputs of the job.

• Provide third line technical application support for internal and external users
• Coordinate the investigation and estimation of business change requests to existing or new Freeview Play Services
• Ensure all product enhancement requests and open support issues are prioritized and addressed
• Establish and maintain a deep and up to date knowledge of each application, working with business unit end users to understand needs
• Maintain a central repository of test collateral for each application, ensuring projects deliver new test scripts (e.g. Business Process Tests, System Tests, Unit Tests and Performance Tests) in a standard and comprehensive format
• Ensure each test release exercises a full regression test utilising the associated test collateral
• Undertake Service Transition, Project Delivery and Application Lifecycle Management activities
• Contribute to new software applications initiatives and the management and governance of supplier delivery
• Maintain relationships with key users of business applications and system owners
• Working as part of a DevOps team to design and deliver technical solutions specified through agile project methodologies using tools like Jira and Confluence
• Execute code deployment, through testing, staging and production platforms
• Carry third line support activities on fault investigations through the interpretation of monitoring analysis. The production of root cause analysis and post incident reports
• Develop workflow and deployment automation tools in support of dynamic service creation across multiple application and monitoring components
• Ensure system deployments, software developments and access/authentication adhere to best practice security models
• Support development estimation activities and showcase deliveries.
• Partake in effective communications with senior stakeholders, third party suppliers and the board
• Implement control measures and regular reporting and take corrective actions as necessary to maintain the delivery of benefits and ensuring monitoring and meeting of financial targets.
• Promote an effective Safety, Health and Environment culture, to ensure a safe and healthy working environment within area of operation
• Maintain a secure working environment in line with ISO270001, and the requirements of the Information Security Management System in order to protect individuals, information and assets

Qualifications

• Degree level of education or equivalent industry sector experience.
• Strong Linux server management skills
• Strong cloud server management skills in at least one of AWS, Azure or Google. Demonstrable ability with tools like Terraforms to manage infrastructure deployment
• Strong skills in configuration management tools like: Puppet / Chef / Ansible / Consul
• Demonstrable experience of software development methodologies, including the use of code management through systems like Git
• Experience of Docker and containerisation
• Good working knowledge of agile project methodologies, supporting effort estimations, leading spike activities and showcase presentations
• Demonstrable evidence of successful resource planning, utilisation and management