DevOps Engineer

Financial Ombudsman Services; City Of London; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading financial services provider in London is seeking a DevOps Engineer to manage CI/CD pipelines, automate platform deployments, and collaborate cross-functionally. The ideal candidate will have strong skills in Azure cloud platforms and scripting, with proven experience in DevOps methodologies. This role offers a competitive salary and extensive benefits, including generous holidays and career development opportunities.

Benefits

25 days holiday entitlement

Generous pension

Private medical insurance

Employee Assistance Programme

Nationwide gym membership discounts

Qualifications

• Understanding of cloud governance processes and best practices.
• Experience with Microsoft Dynamics 365, SharePoint Online, Power Platform preferred.
• Hands-on experience configuring Azure environments.

Responsibilities

• Manage CI/CD pipelines in Azure DevOps.
• Automate deployments using PowerShell and Azure CLI.
• Collaborate with cross-functional teams for solution delivery.
• Troubleshoot incidents across application and integration layers.

Skills

Azure cloud platforms understanding

CI/CD pipelines management

Scripting proficiency (PowerShell, YAML, Azure CLI)

Problem-solving skills

Good communication skills

Tools

Azure DevOps

Terraform

Application Insights

Log Analytics

Job description

Contract : Permanent

Salary : £65k (Dependant on experience)

Working hours : 35 hours per week, full-time.

Reporting to : Lead DevOps Engineer

Location : London Docklands –

The purpose of your role

Using a “Cloud First” approach, our IT department provides the foundation for all IT services and delivers the core platforms and applications for our organisation.

You’ll be using advanced technical knowledge to ensure consistent and automated deployments, continually drive improvements in DevOps methodologies and the technologies used, and work on a variety of projects to make sure the systems are working effectively and have the capability needed for the future. This includes ensuring security, stability, and compliance are always considered when designing or operating any service or environment.

You will be the go-to people for anything related to system deployments and improvements, will take ownership of escalated technical problems and challenges, ensuring they are dealt with effectively and in a timely manner, and will be assisting with day-to-day operational and development needs.

You’ll be continually abreast of changes in the industry, ensuring we maximize our investment and actively collaborate with our external partners to ensure that our roadmaps align, and we take full advantage of technology as it evolves. You’ll review and investigate alternative tooling, tech and technical relationships to continuously improve the service.

As a strong communicator you will build relationships with other teams and our users to understand the requirements and improvements that can be made, and will be collaborating with Architecture, Development and Machine Learning / AI teams to ensure seamless integration and delivery of solutions.

You’ll take ownership of new technical developments in your area, designing integrations and environments, weighing up a range of considerations and deciding the best course of action. You will be responsible for managing your work to meet project and operational deadlines, including SLAs around day-to-day support.

Key responsibilities

DevOps Practices

Managing continuous integration / continuous delivery / deployment (CI / CD) pipelines and releases in Azure DevOps, including use of YAML for pipeline configurations.

Automating platform deployments and environment setups using scripting (PowerShell, Azure CLI).

Collaborate with Architecture, Development and Machine Learning / AI teams to ensure seamless integration and delivery of solutions.

Implementing monitoring, logging, telemetry, and alerting solutions to support reliable operations.

Azure Infrastructure Management

Assisting in the design, deployment, and management of Azure cloud solutions.

Implementing infrastructure as code (IaC) using Bicep and tools such as Terraform.

Ensuring security and compliance by design within our Azure environments, in conjunction with our Architecture and Cyber teams.

Collaborating with Development, Cyber, and Infrastructure teams to ensure smooth delivery and resilience of application platforms.

Supporting the deployment and release of solution-aware components such as Power Platform solutions, cloud flows, Power Pages, and connectors.

Platform Operations

Troubleshooting and resolving incidents across application and integration layers, escalating where necessary.

Ensuring environmental parity between development, test, and production systems.

Managing cloud-hosted environments across Dynamics 365, Power Platform, SharePoint, and Azure.

Enabling and supporting the rollout of new platform services such as CoPilot.

Documentation of infrastructure configurations and procedures, and the upkeep of the documents once solutions are promoted into production.

Collaboration with other Infrastructure, Applications and Data teams to support business operations.

As part of the wider team, monitoring and maintaining overall IT infrastructure health.

Minimum Criteria

A strong recent understanding of Azure cloud platforms computing and DevOps practices.

In depth knowledge of generalised cloud best practices, with a focus on Microsoft Azure DevOps and its offerings.

Some hands‑on experience with any of the following : Microsoft Dynamics 365, SharePoint Online, Power Platform,

Proven experience with Azure DevOps, including CI / CD pipelines, repos, and release automation.

Proficiency in scripting and automation (PowerShell, YAML, Azure CLI).

Working knowledge of Infrastructure as Code (Bicep, ARM templates).

Familiarity with monitoring and telemetry tools such as Application Insights and Log Analytics.

Understanding of cloud governance processes and best practices.

Exceptional problem‑solving and troubleshooting skills.

Good communication skills, experience of dealing with all levels of stakeholders.

The ability to work well within teams, both your own and those in other technical, project and business areas.

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us :

25 days holiday entitlement, with the option to buy extra or sell days

Generous pension

Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave

Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few

Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will‑writing service amongst others

Employee Assistance Programme

Extensive opportunities for personal and career development

Nationwide gym membership discounts, and a fully equipped on‑site gym open 24 / 7 in London

Extensive Well‑being resources including on‑site therapists (London office only)

Beautiful and bright London office looking over the Thames and near to mainline stations

Our employee led networks (a couple of examples being our Women’s Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!

How do I apply?

Please upload your CV, which should highlight your relevant skills and experience.

We’re proud to be an inclusive employer

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.

We’re committed to being a great place to work– attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.

We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under‑represented within the Financial Ombudsman Service at this level.

Find out more

Check out below channels to find out more about everyday life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there!

LinkedIn :

Good luck with your application!