Device Platform Engineering Manager

Apple; United Kingdom; On-site; GBP 120,000 - 150,000; Full time

Job summary

Apple is seeking an Engineering Manager to lead a team responsible for the internal platform, automation, and engineering tools that enable Apple teams to efficiently use and support large-scale testing environments across iPhone, Mac, Apple Watch, Apple TV, and future products.

You will drive a culture of ownership and continuous improvement, mentor engineers, and collaborate with international teams to translate customer needs into engineering priorities while maintaining service reliability.

Qualifications

• 5+ years managing software, systems, platform, or similar engineering teams.
• Strong technical background in automation, engineering platforms, systems, or services at scale.
• Experience leading teams responsible for business critical tools or services, including monitoring and incident response.
• Demonstrated ability to drive automation and replace manual processes with scalable solutions.
• Experience balancing competing priorities across customer needs, feature development, service reliability, and debt.
• Strong communication and collaboration skills across disciplines and locations.
• BS/MS in Computer Science, Engineering, or related field, or equivalent experience.

Responsibilities

• Lead a team that develops and operates platforms, automation, and tools used to provision, manage, monitor, and support large-scale device testing environments.
• Establish priorities across new capabilities, customer requests, automation, and operational improvements while ensuring reliability and scalability.
• Drive an automation-first approach to reduce manual work and enhance self-service for internal customers and support teams.
• Develop engineers through coaching, clear expectations, technical leadership, and career development, fostering ownership and collaboration.
• Partner with software engineering, device operations, networking, security, and other cross-functional teams; translate requirements into priorities and communicate progress to leadership.

Skills

People management

Automation

Technical leadership

Automation of manual tasks

Cross-functional collaboration

Communication

Education

BS/MS in Computer Science or related field

Tools

Python

Ansible

Git

APIs

Job description

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London Metro Area, Greater London, United Kingdom Software and Services

Apple engineers rely on large scale device testing environments to develop, validate, and deliver the products and experiences our customers love. Supporting thousands of devices and growing, these environments enable testing across iPhone, Mac, Apple Watch, Apple TV, and future products. We are looking for an Engineering Manager to lead a team responsible for the internal platform, automation, and engineering tools that enable Apple teams to efficiently use and support these environments at scale. This role combines people leadership, technical direction, service reliability, and a strong focus on improving the experience of our internal engineering customers.

Description

As an Engineering Manager, you will lead a team of engineers who develop and operate the platforms, automation, and tools used to provision, manage, monitor, and support one of Apple's large scale device testing environments.

Responsibilities

• You will be accountable for the team’s people, technical execution, and the reliability of the services it provides. You will establish priorities across new capabilities, customer requests, automation, operational improvements, and technical debt while ensuring existing services remain reliable and scalable.
• You will drive an automation first approach that reduces manual work and improves self service capabilities for both internal engineering customers and the teams supporting the underlying environments. This includes improving device lifecycle management, resource allocation, monitoring and alerting, troubleshooting, service health, capacity planning, and operational workflows.
• You will develop engineers through coaching, clear expectations, technical leadership, and career development while building a culture of ownership, collaboration, and continuous improvement.
• You will also partner closely with software engineering, device operations, networking, security, facilities, and other cross functional international teams. You will represent the needs of your team and its customers, translate operational and customer requirements into engineering priorities, and communicate service health, technical risks, roadmap decisions, and progress to partners and leadership.

Minimum Qualifications

• 5+ years of experience managing software, systems, platform, or similarly technical engineering teams, with a demonstrated ability to develop engineers and grow their scope and careers.
• Strong technical background in automation, engineering platforms, systems, or services operating at scale.
• Experience leading teams responsible for business critical tools or services, including monitoring, incident response, troubleshooting, and operational improvements.
• Demonstrated ability to drive automation and replace repetitive or manual processes with scalable engineering solutions.
• Experience managing competing priorities across customer needs, feature development, service reliability, technical debt, and longer term initiatives.
• Strong communication and collaboration skills with the ability to work across engineering disciplines, organizations, locations, and time zones.
• BS/MS in Computer Science, Engineering, a related field, or equivalent professional experience.

Preferred Qualifications

• Experience developing or managing internal engineering platforms, automation frameworks, device management systems, developer tools, or self service capabilities.
• Experience supporting large scale device fleets, automated testing environments, or globally distributed engineering services.
• Familiarity with Apple hardware and operating systems, including macOS and iOS.
• Experience with Python, Ansible, Git, APIs, or comparable automation and software development technologies.
• Experience with observability, monitoring and alerting, capacity planning, incident management, and long term service reliability.
• Understanding of networking and service dependencies across hardware, software, devices, and distributed systems.
• Demonstrated success building strong relationships with internal customers, understanding their needs, and translating those needs into platform improvements and engineering priorities.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more

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