Development Coach - Care

Knovia; Bournemouth; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading training provider in the UK is seeking a Development Coach to support learners in Health and Social Care qualifications. This remote position offers the opportunity to inspire and mentor individuals while working collaboratively within a dynamic team. The ideal candidate will have coaching qualifications and experience, along with a strong commitment to empowering learners. Competitive salary and extensive benefits are provided.

Benefits

Generous Annual Leave

Holiday Benefits

Extra Day Off for Birthday

Paid Volunteering Leave

Access to lifestyle benefits through Perkbox

Recognition and Long Service Awards

Qualifications

• Proven experience supporting learners to achieve qualifications.
• Ability to create personalised learning and progression plans.
• Experience in coaching learners to overcome barriers and achieve goals.

Responsibilities

• Deliver high-quality coaching and mentoring to learners throughout their qualification journey.
• Collaborate with Personal Tutors to ensure an outstanding learner experience.
• Engage with employers to provide Information, Advice, and Guidance throughout the programme.

Skills

Coaching and mentoring

IT literacy

Collaboration in team environments

Understanding of the Apprenticeship sector

Proficiency in Microsoft Office

Education

Level 3 Coaching and Mentoring qualification

GCSE Grade A–C or equivalent in English and Maths

Job description

We are proud to be an Ofsted Grade 2 “Good” rated training provider, consistently ranked among the Top 5 nationally and recognised as one of the Top 9 Best Places to Work. With a strong focus on the Care and Education sectors, we deliver impactful learning experiences to thousands of learners and employers across the UK. As we continue to grow, we are seeking passionate and skilled professionals to join our team as Development Coaches.

Our Mission

We are committed to delivering exceptional teaching and learning experiences. Our team comprises dedicated professionals who bring specialist knowledge and a shared passion for empowering learners. If you’re ready to inspire and support others in their professional journey, we invite you to become part of our dynamic Care operational team.

Location: Remote

Salary: £24,500 - £28,000

Hours: 36.5 hours a week - Monday to Friday

As a Development Coach, you will play a vital role in supporting learners undertaking Health and Social Care qualifications (Levels 2–5). Working closely with our Personal Tutors, you will provide coaching, mentoring, and guidance to ensure learners progress successfully through their programmes. You will also contribute to the delivery of the broader curriculum, including safeguarding, Prevent, and welfare topics, while supporting learners with their e-portfolio (BUD) management.

Key Responsibilities

• Deliver high-quality coaching and mentoring to learners throughout their qualification journey
• Collaborate with Personal Tutors to ensure an outstanding learner experience
• Engage with employers to provide Information, Advice, and Guidance throughout the programme
• Embed broader curriculum themes such as British Values, Safeguarding, and Prevent
• Coordinate workshop sessions and exam bookings, including functional skills
• Support learners returning from breaks in learning and help them re‑engage
• Respond promptly to queries from learners, employers, and stakeholders
• Prepare learners for End‑Point Assessment (EPA) and assist with portfolio readiness
• Use digital tools to provide constructive feedback in a secure and supportive manner
• Ensure compliance with GDPR and internal data security policies
• GCSE Grade A–C (or equivalent) in English and Maths
• Level 3 Coaching and Mentoring qualification (or willingness to work towards)
• Proven experience supporting learners to achieve qualifications
• Ability to create personalised learning and progression plans
• Experience in coaching learners to overcome barriers and achieve goals
• Strong understanding of the Apprenticeship sector, including EPA and safeguarding
• Collaborative team player committed to shared success
• Proficient in Microsoft Office (Teams, Excel, Outlook, Word)
• Strong IT literacy and ability to use digital tools to enhance learning

Benefits

• We have a number of benefits available and all colleagues benefit from our standard benefits including;
• Generous Annual Leave: 20 days, increasing with length of service, plus a holiday purchase scheme
• Holiday Benefits: 3 Paragon Days for our operational December closure and 8 Public Bank Holidays
• Extra Day Off: Enjoy an additional day off to celebrate your birthday
• Paid Volunteering Leave: Up to 3 days of paid leave for volunteering opportunities and corporate conscience initiatives
• Perkbox: Access to a wide range of lifestyle benefits and wellness tools
• Recognition and Long Service Awards: Celebrating the milestones and contributions of our colleagues
• We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.
• To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.
• Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependant on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.
• All colleagues must adhere to our internal information security, data protection policies alongside all other policies and procedures.