Developer Experience (DevEx) Engineer — Pipeline Squad

PTC; Cambridge; On-site; GBP 70,000 - 100,000; Full time

Job summary

PTC in Cambridge, UK, is seeking an experienced DevOps/Platform engineer to own our CI/CD pipeline for Jetstream, part of the Atlas SaaS platform. You will help ship quickly, safely, and reliably by improving build/test pipelines, infrastructure as code, and security practices across environments.

You will work with a pipeline squad focusing on automation, tooling, and developer experience to reduce toil and empower engineers to focus on features.

Qualifications

• Strong CI/CD experience with a modern platform (GitLab CI preferred; GitHub Actions/Jenkins are acceptable).
• Solid Kubernetes and Helm in production; containerization with Docker.
• IaC with Terraform; Azure experience (AKS/ACR) preferred.
• Comfort in a TypeScript/Node monorepo; ability to read and improve build/test setups.
• DevEx mindset: measure toil, empathize with engineers, treat internal tooling as a product.
• Security-conscious by default: least privilege, secrets hygiene, supply-chain awareness.
• Observability tooling such as Grafana and Prometheus.

Responsibilities

• Own the CI/CD pipeline; evolve GitLab across Atlas environments; cut build times and reduce flaky jobs.
• Raise developer experience by reducing local-setup friction in the monorepo.
• Manage infrastructure as code; extend Terraform infra and own Helm charts.
• Embed security into the pipeline with automated scanning tools.
• Build tooling, scripts, templates, and docs to enable self-serve defaults.

Skills

CI/CD pipelines

Kubernetes

Helm

Docker

Terraform

Azure

TypeScript/Node

DevEx mindset

Security concepts

Observability

Tools

GitLab CI

GitHub Actions

Jenkins

Terraform

Azure AKS

ACR

Grafana

Prometheus

Helm

Docker

Job description

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Team: Pipeline Squad
Product: Jetstream — PTC’s Atlas SaaS collaboration platform

About the team

The Pipeline squad owns the infrastructure, build, release, and security foundations that every other Jetstream squad builds on top of. Jetstream is a NestJS + Angular monorepo deployed into Azure Kubernetes via Helm, shipped through GitLab CI/CD, and running on the wider PTC Atlas platform. We’re the squad that makes shipping fast, safe, and boring so product squads can focus on features.

What you’ll do

• Own the CI/CD pipeline. Evolve our GitLab pipeline (test → build → security → deploy) across Atlas dev, staging, and prod. Cut build times, tame flaky jobs, and keep the path from merge to production short and trustworthy.
• Raise the developer experience bar. Reduce local-setup friction across the monorepo (npm workspaces, Docker Compose stacks, kind clusters, Atlas IAM/Org fakes). If a workflow makes an engineer wait or guess, you fix it.
• Manage infrastructure as code. Extend Terraform-managed infra (Azure, networking, secrets) via reviewed MRs and CI — no hand-run terraform/az. Own the Helm chart and per-environment values.
• Embed security into the pipeline. Integrate and streamline automated security scanning tools.
• Build tooling and paved paths. Write the scripts, generators, templates, and docs that turn one-off tribal knowledge into self-serve, reliable defaults.

What we’re looking for

Required

• Strong CI/CD experience with a modern platform (GitLab CI preferred; GitHub Actions, Jenkins, etc. transferable).
• Solid Kubernetes and Helm in production, plus containerization with Docker.
• Infrastructure as code with Terraform, ideally on Azure (AKS, ACR, Entra Workload Identity, Service Bus).
• Comfort in a TypeScript/Node monorepo — you can read and improve build/test setups even if you don’t ship product features daily.
• A DevEx mindset: you measure toil, empathize with the engineers you serve, and treat internal tooling as a real product.
• Security-conscious by default: least privilege, secrets hygiene, supply-chain awareness.
• Observability tooling (Grafana, Prometheus).

Nice to have

• Experience creating agentic development workflows or writing and maintaining AI skills.
• npm workspaces / shared-package build systems.
• Experience supporting SaaS platforms with strict data-privacy requirements (enterprise/multinational customers).

How we work

• We favor paved paths and sensible defaults over teams maintaining highly custom setups.
• Simplicitiy - the art of maximising the amount of work not done - is essential.
• Developers work end-to-end to solve customer problems, and our tooling encourages end-to-end workflows over platform components.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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