Developer

UK Ministry of Defence; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Civil Service Pension with 28.97% employer contribution

Job summary

A government defence agency is seeking a Software Developer to support live services and manage incident resolution. You will develop software tailored to user requirements, document configurations, and engage with stakeholders. Requires knowledge of Oracle products and incident management processes. This is a full-time role located across various DBS sites in the UK.

Qualifications

• Knowledge of incident management and ticket management processes.
• Experience with solution design and requirement assessment.
• Proficient in unit testing and release management protocols.

Responsibilities

• Support live services and manage incident resolution.
• Develop software to meet user needs and conduct unit testing.
• Document configuration and manage stakeholder relationships.

Skills

Incident management process knowledge

Functional Design Experience

Knowledge of Oracle products

Application Support Service Delivery

Solution design

Unit Testing

Release Management

Tools

GitLab

Remedy

Job description

Join to apply for the Developer role at UK Ministry of Defence

A Civil Service Pension with an employer contribution of 28.97%

Location

Tomlinson House, Norcross, Blackpool, Lancashire; Abbey Wood North, Stoke Gifford, Bristol, South West

Within DBS, the Digital, Information & Technology (DIT) team is responsible for management, support and delivery of the DBS information technology systems and the provision of accurate and timely management information to our customers.

Within DIT this role supports thousands of users across defence and a significant number of key defence activities utilising Oracle EBusiness Suite for our Finance and Commercial activities and Remedy for DBS’ core change, case and incident management.

As a Software Developer you will be responsible for, but not limited to:

• Supporting live services, actioning all relevant and ever-greening activities and implementing all associated change.
• You will be required to support live systems (incident management and resolution), delivery of minor change (Urgent fix, business or Oracle driven) and support projects across a single service line.
• You will be required to manage user relationships, work independently (limited Senior Developer support available) to investigate and resolve issues/concerns escalating where necessary, providing timely system related advice.
• Develop software to meet user needs, unit test and following best practice release management protocols.
• Assist with the creation of system designs using the appropriate standards, tools and methods.

Key Responsibilities

• Software development and implementation
• Unit testing and release management (GitLab)
• Documentation (Configuration)
• Relationship management with stakeholders (Product Owner, User, Functional Owner etc.)
• Change Requests (Impact Assessment > Development of solution > testing > roll out communications)
• Evergreening – provision of timely support during the rolling Oracle Mandatory Release process (Assessment > Business discussion/advice > Implement Configuration > Test and Support into live)

Person Specification

• Incident management process knowledge (Remedy and ticket management expertise)
• Functional Design Experience
• Knowledge of Oracle products and support process
• Application Support Service Delivery (Service Management)
• Solution design and requirement assessment
• Unit Testing
• Release Management

Please note: Occasional travel will be required to other DBS sites and Head Office.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

• Industries
• Defense and Space Manufacturing

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