Despatch Technician

DS Smith; Newmarket; Remote; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Subsidised canteen

Company pension

Cycle to work

Employee discounts

Enhanced maternity/paternity leave

ShareSave Scheme

Wellbeing / Digicare+ Apps

Annual health assessments

Free on-site parking

Referral programme

Job summary

DS Smith is recruiting a Despatch Technician for its Fordham, Newmarket site. The role involves forklift operations, palletising incoming goods from manufacturing, and ensuring smooth movement through take-off lines to meet customer delivery schedules.

You will work on a 12-hour shift pattern, with days and nights rotation starting at 06:00 or 18:00. The team emphasises safety, efficiency, and on-time product delivery in-full across a major packaging operation.

Qualifications

• Forklift and warehouse operations in a safe, compliant manner.
• Ability to work on a 12-hour shift pattern, days & nights, rotating.
• General warehouse duties requiring attentiveness and teamwork.

Responsibilities

• Operate forklifts in line with SSOW and policies.
• Palletise goods correctly as they arrive from manufacturing.
• Manage machine supplies to minimise downtime.
• Ensure take-off lines are efficient to avoid back-up.
• Record product movements using IRF scanning systems.
• Load trailers to maximise trailer utilisation with customer constraints.
• Support post-manufacturing flow to deliver on-time in-full to customers.

Skills

Forklift operation

Warehouse operations

Health & Safety compliance

Tools

IRF scanning systems

Job description

## Despatch TechnicianAnsøg: Site Baseret: Newmarket: Full time: Slået op i dag: Slutdato: 27. november 2026 (Der kan stadig ansøges i 27 dage): R-15225The DS Smith Warehouse team are a dynamic and skilled mix of professionals who focus on delivering machine products, delivering on operational targets and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions - The Despatch team are fundamental to our business success, one of our biggest departments and filled with highly skilled, highly experienced individuals!The DS Smith Warehouse team are a dynamic and skilled mix of professionals who focus on delivering machine products, delivering on operational targets and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions - The Despatch team are fundamental to our business success, one of our biggest departments and filled with highly skilled, highly experienced individuals! **Key Responsibilities*** ## Fork-Lift Truck Operations* ## Ensure all activities within the warehouse (and external stores) are carried out in line with current Health & Safety SSOW and policies* ## Ensure product received from manufacturing is correctly palletised through to the take-off lines.* ## Ensure that machine supplies are managed to their correct levels to minimise any machine downtime.* ## Ensure take-off lines do not back-up through effective movement of product to the loading bays or warehouse.* ## Correct use of IRF scanning systems to ensure product movements are correctly recorded.* ## Allowing for customer restrictions, load trailers in the most effective way to maximise trailer utilisation.* ## Support manufactured volume flow through effective post-manufacturing process controls to deliver product on-time in-full to the customer. **Benefits*** ## Subsidised canteen* ## Company pension* ## Cycle to work scheme* ## Employee discounts* ## Enhanced maternity/paternity leave* ## ShareSave Scheme* ## Wellbeing / Digicare+ Apps* ## Annual health assessments* ## Free on-site parking* ## Referral programme **Location**:* ## Fordham, Newmarket on a 12 hour shift pattern, days & nights rotation starting either 06:00 or 18:00. **About us** We’re DS Smith, a company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, proudly employing over 30,000 people, and supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America. To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.