Despatch Supervisor

TipTopJob; Maidstone; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading independent specialist company in Maidstone is seeking a Despatch Supervisor to lead the Despatch team and ensure timely product dispatch. This role focuses on maintaining excellent customer satisfaction and operational efficiency, with responsibilities including team supervision, performance reviews, and upholding safety guidelines. Join a positive work environment with numerous benefits, including 25 days of annual leave and opportunities for career progression.

Benefits

25 days annual leave plus bank holidays

Long service awards

Free on-site parking

Access to a fully equipped kitchen

Use of an on-site gym

Continuous learning opportunities

Qualifications

• Experience supervising staff in a similar warehouse environment.
• Proven ability to conduct performance reviews and appraisals.
• Exceptional attention to detail and a focus on accuracy.
• Strong verbal communication and team leadership skills.
• Knowledge of health and safety procedures and ISO standards.
• Ability to perform physical and manual handling tasks.

Responsibilities

• Supervise the daily activities of the Despatch team to maximise productivity.
• Conduct performance reviews and support staff development.
• Inspect consignments to ensure quality and secure packaging.
• Uphold health and safety guidelines in the warehouse.
• Ensure accurate preparation of all despatch and carrier documentation.
• Maintain high standards of housekeeping in the despatch area.
• Report any issues or improvement ideas to the Operations Manager.
• Assist in other warehouse areas when required.

Skills

Supervising staff in a warehouse environment

Conducting performance reviews

Attention to detail

Verbal communication skills

Knowledge of health and safety procedures

Tools

Reach/Counterbalance Forklift Truck License

Job description

Our client, a leading independent specialist company, is seeking a Despatch Supervisor. Based in Maidstone, this is a great opportunity to join a forward-thinking company. You will lead a team and ensure the highest standards of service are consistently met.

Position Overview

As the Despatch Supervisor, you will be central to the companys operations. You will oversee the Despatch team, ensuring all products are sent out correctly and on time. Your role is vital for maintaining excellent customer satisfaction and operational efficiency.

Responsibilities

• Supervise the daily activities of the Despatch team to maximise productivity.
• Conduct performance reviews and support staff development.
• Inspect consignments to ensure quality and secure packaging.
• Uphold health and safety guidelines in the warehouse.
• Ensure accurate preparation of all despatch and carrier documentation.
• Maintain high standards of housekeeping in the despatch area.
• Report any issues or improvement ideas to the Operations Manager.
• Assist in other warehouse areas when required.

Requirements

• Experience supervising staff in a similar warehouse environment.
• Proven ability to conduct performance reviews and appraisals.
• Exceptional attention to detail and a focus on accuracy.
• Strong verbal communication and team leadership skills.
• Knowledge of health and safety procedures and ISO standards.
• Ability to perform physical and manual handling tasks.
• A Reach/Counterbalance Forklift Truck Licence is an advantage.

Benefits

• 25 days annual leave plus bank holidays
• Long service awards
• Free on:site parking
• Access to a fully equipped kitchen and break:out areas
• Use of an on:site gym and wellbeing suite
• Continuous learning and career progression opportunities

Alongside these benefits, you will join a welcoming and positive team. The company supports professional growth in a collaborative and value:driven environment.