Despatch & Lab Assistant

Purely Recruitment Solutions; Cricklade; On-site; GBP 10,000 - 40,000; Full time

Job summary

A reputable recruitment agency in the UK seeks a Despatch/Lab Assistant for a temporary to permanent role based in Swindon. This position involves working 40 hours per week, ensuring that customers' needs are met effectively, and maintaining high product quality standards. Responsibilities include minimizing lab costs, supporting a customer-first culture, and complying with health and safety guidelines. Candidates must be ready for regular weekend work, with one weekend off each month.

Qualifications

• Ability to minimize lab costs through effective management.
• Understanding of environmental and sustainability procedures.
• Strong focus on achieving product quality standards.

Responsibilities

• Minimize lab costs by reducing wastage and managing orders.
• Ensure environmental procedures are followed in the lab.
• Achieve excellent product quality health check scores.

Job description

Despatch/Lab Assistant

Swindon

Temporary to Permanent

On average you will be working 40 hours per week, 10 hour days between 8am - 7.30pm, this role includes regular weekend working with one full weekend off per month.

£12.21 per hour

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We are currently recruiting for a Despatch/Lab Assistant to join our client based in Swindon.

Responsibilities

• Minimise lab costs by reducing wastage, remakes and ordering all products from the most appropriate 'approved' core suppliers
• Be aware of controllable cost management within the lab
• Ensure environmental and sustainability procedures are followed
• Contribute to consistently excellent Product Quality Health Check scores
• Achieve consistently excellent scores for in‑store product quality audits
• Receive consistently positive feedback from customers
• Support a one‑big‑team culture throughout the store
• Meet and exceed all personal and team goals
• Engage in Learning & Development for new product launches & initiatives

Level 1 – Laboratory Technician Induction

• Ensure customers' needs are met effectively, on time whilst maintaining a high level product quality
• Ensure front‑of‑store staff are informed if there is any problem or delay to their order
• Maintain a professional focus and seek to improve your own skills and product knowledge
• Understand and analyse prescriptions accurately
• Embrace a culture of “Customer First” in the lab
• Comply with Health and Safety guidelines effectively, with particular focus on lab equipment, cleanliness and safe practices
• Demonstrate technical competency
• Monitor the progress of orders and sign‑off completed orders
• Conduct housekeeping, ensuring the appearance of the laboratory is always clean, professional and organised
• You will be fully accredited to laboratory technician induction (formerly level 1)

Level 2 – Laboratory Technician

• Ensure customers with more complex needs are met
• Order and monitor the progress of orders with core suppliers
• Carry out regular quality audits
• Support apprentices throughout the store with their apprenticeship learning (if applicable)
• You will be fully accredited to laboratory technician (formerly level 2)