Despatch Desk Operator

Search Consultancy LTD; Montrose; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national distribution business in Montrose is seeking a Despatch Desk Administrator to support dispatch operations during their busiest season from January to April. You will assist with producing site paperwork, operating the weighbridge, and ensuring compliance with health and safety regulations. Candidates should possess a can-do attitude, excellent customer service skills, and proficiency in Microsoft Office. This role offers a pay rate of £12.80 per hour, working Monday to Friday.

Qualifications

• Can-do attitude for excellent customer service.
• Ability to communicate clearly under pressure.
• Proficient in Microsoft Office, specifically Word and Excel.

Responsibilities

• Assist Transport co-ordinator for efficient despatch desk operations.
• Accurately produce site paperwork and consignment notes.
• Ensure accurate receiving and dispatching of goods.

Skills

Excellent customer service

Excellent telephone manner

Microsoft Office skills

Job description

Overview

Join a national distribution business during their busiest season from January - April 2026 as Despatch Desk Administrator in their Montrose office. It's a small team but we have a longstanding relationship with the business and excellent feedback from any agency workers we have supplied.

Working: Monday - Friday 7am - 3.30pm

Pay

£12.80 per hour

Responsibilities

• Assist Transport co‑ordinator for efficient despatch desk operations
• Accurately produce site paperwork and consignment notes
• Operate weighbridge where required
• Ensure accurate receiving and dispatching of goods
• Provide accurate information for Ship discharges
• Clearly explain health and safety rules to haulage contractors
• Check legal compliance with required legislation
• Communicate with haulage companies to ensure daily execution of bookings
• Adhere to company procedures for systems, business admin processes, and policies
• Work under guidance of Business Support Services team

Qualifications

• Can‑do attitude for excellent customer service
• Excellent telephone manner and ability to communicate clearly under pressure
• Microsoft Office skills, Word and Excel

Equal Opportunities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.