Despatch Coordinator

Allied Milling and Baking Group; Bradford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading food manufacturing company in the United Kingdom is seeking a team leader to oversee operations in Bradford. You will foster a proactive Health and Safety culture, implement process improvements, and ensure logistics performance targets are met. The ideal candidate should have strong leadership skills, be IOSH trained, and have a good understanding of safety protocols. This role requires excellent communication and teamwork abilities.

Qualifications

• Experience in leading teams effectively.
• Strong understanding of Health and Safety practices.
• Ability to implement process improvements.

Responsibilities

• Lead and develop a proactive Health and Safety culture.
• Ensure department operates efficiently and safely.
• Promote continuous improvement initiatives.

Skills

Leadership

Health and Safety compliance

Effective communication

Continuous improvement

Teamwork

Education

IOSH Trained

Tools

Microsoft Word

Microsoft Excel

D365

Job description

Leading a team of operatives to ensure the department operates effectively, efficiently, and safely at all times. You will lead the development of a proactive Health and Safety culture and foster an environment of continuous improvement for both departmental and personnel performance. This hands‑on role, will actively participate in the daily operations of the department.

Safety Leadership

• Maintain a zero-incident safety record through proactive measures and regular safety audits.
• Attend monthly Safety Committee sessions and ensure team participation.
• Ensure all safety protocols are up-to-date and strictly followed.
• Carry out all Safety related tours each week.

Facilitate Team Performance3>

• Lead by example.
• Conduct regular team briefs to provide feedback and support to ensure the team have the knowledge to deliver their job accountabilities.
• To ensure all communication within Logistics is open, honest, factual and timely.
• Hold people accountable by celebrating great performance as well as effectively managing under‑performance in a timely and constructive manner aligned with company policy.
• Enforce compliance to company guidelines.

Encourage Development

• Cast the right leadership shadow in line with our Value and Behaviours.
• Ensure objectives are on Success Factors and reviewed at set intervals to drive performance.
• Identify and nurture talent to deliver effective succession planning.

Collaborative Achievement

• Foster strong relationships with key site stakeholders to achieve logistics performance targets.
• Ensure timely communication that is effective for all levels of the team including our stakeholders.
• Achieve, or exceed, logistics performance targets set by the organization.

Efficiency

• Implement process improvements to enhance departmental efficiency.
• Achieve a minimum of 89% on‑time delivery rate & 98.5% In full.
• Monitor and reduce operational costs YoY.

Customer Satisfaction

• Ensure all customer complaints are resolved within 48 hours.
• Regularly review and improve distribution processes to meet customer needs.

Cleanliness

• Ensure the department meets cleanliness standards through regular inspections.
• Conduct weekly cleanliness audits and address any issues promptly.
• Always maintain a clean and organised work environment.

Continuous Improvement

• Promote a culture of continuous improvement by encouraging team suggestions and feedback.
• Implement at least three new improvement initiatives annually.
• IOSH Trained.

Critical Behaviours

To always adhere to the Company Safety First requirements. Takes ownership, sets standards & take personal responsibility for performance. Be prepared to challenge, and to be challenged. Think differently, because we've always done it, doesn't mean it's right. Is prepared to lead by example. Create a lasting impression. Willing to go the extra mile. Adheres to Speedibake values every day.

KPIs

On Time delivery and Order fill rate. Pallets per hour productivity rate. External Audit Performance including, BRCGS, Retailer Audits and EHO/TSO. Control Logistics budget in agreement with Despatch Manager. Departmental; Absenteeism, Accidents, Briefings and Communication. Successful delivery of Logistics projects - all actions completed on time, in full. Ensure that development and training needs of individuals are consistently applied to create a proactive environment of learning.

Computer and Technical Skills

• Computer literate.
• Knowledge of Word and Excel.
• Good communicator.
• Knowledge of D365 advantageous.
• Ability to work on own initiative.
• Teamwork.
• Ability to work under pressure.
• Counter Balance / Reach fork lift truck License.