Desktop Support Engineers (Windows) - Systems Integrator

Hamilton Barnes Associates Limited; Isle of Man; On-site; GBP 42,000 - 50,000; Full time

Job summary

A prominent connectivity services provider in the UK is seeking Desktop Support Engineers to provide expert technical support and troubleshooting for Windows-based systems. This role offers strong progression opportunities and benefits, including certification-linked pay rises and private medical insurance. Ideal candidates should have experience in desktop/cloud support, along with relevant certifications.

Benefits

Certification-linked pay rises

25 days holiday

Private medical insurance

Death in service benefits

Home broadband included

Free parking & travel allowance

Strong progression opportunities

Qualifications

• Hands-on experience in a Windows/Desktop/Cloud support role.
• Familiarity with working in Windows environments and Azure cloud.
• Certifications in relevant technical areas are highly regarded.

Responsibilities

• Provide support for private clients with desktop and remote troubleshooting.
• Configure and maintain Windows environments, Office 365, and local Active Directory.
• Collaborate to provide effective IT support and resolve escalated issues.

Skills

Experience in Windows/Desktop/Cloud support

Windows Environments

Microsoft Office 365

Local Active Directory

Azure Environments

Education

Certifications (MCP / MCSE / MD-101 / MS-102, CompTIA Network+, CCNA)

Job description

Ready to keep business operations running smoothly through expert desktop support?

Join a trusted connectivity and hosting services provider recognised for delivering secure, reliable, and scalable digital infrastructure to enterprises and organisations. With a strong reputation for service excellence and technical reliability, the organisation continues to support businesses in navigating complex IT environments with confidence.

The team is hiring Desktop Support Engineers (Windows) to provide hands‑on technical support, troubleshoot incidents, and ensure seamless user experiences. The role will focus on maintaining Windows‑based systems, resolving escalated issues, and collaborating with teams to deliver efficient and effective IT support.

Step into a role that makes a difference. Apply now!

Responsibilities

• Supporting private clients with desktop and remote troubleshooting
• Working with Windows environments, Office 365, and local Active Directory
• Supporting and configuring Azure cloud environments
• Providing remote support from the datacentre office
• Working shifts between 8 am – 6 pm (rotating: 8–4, 9–5, 10–6; trial of 12–8 possible)

Requirements

• Experience in a Windows/Desktop/Cloud support role
• Windows Environments
• Microsoft Office 365
• Local Active Directory
• Azure Environments
• Certifications are highly important, ideally including:
• MCP / MCSE / MD-101 / MS-102
• CompTIA Network+
• CCNA

Benefits

• Certification‑linked pay rises – typically +£3,000 per certification
• 25 days holiday
• Private medical insurance
• Death in service (3.5x salary)
• Home broadband included
• Free parking & travel allowance
• Permanent position, strong progression opportunities

Salary

• Up to £50,000 basic per annum