Desktop Engineer (Operational Technology)

ScottishPower; Glasgow; Hybrid; GBP 42,000 - 52,000; Full time

Job summary

A renewable energy company in Glasgow is seeking a Desktop Engineer to support its Operational Technology infrastructure. You will manage Windows desktop environments, collaborate with cross-functional teams, and implement security measures. Ideal candidates thrive in enterprise environments, have strong ITIL knowledge, and communication skills. Experience with cloud technologies is beneficial. This hybrid position offers a competitive salary and the chance to contribute to a sustainable future.

Qualifications

• Hands-on experience with Windows desktop environments.
• Ability to manage backups and provide user support.
• Knowledge of OT policies and processes.

Responsibilities

• Operate and maintain Windows desktop environments within OT.
• Collaborate with cybersecurity and operational teams.
• Diagnose technical issues and manage hardware.

Skills

ITIL processes

Troubleshooting

Communication skills

Cloud technologies (Azure/AWS)

Job description

Desktop Engineer (Operational Technology)

Location: Glasgow

Salary: £42-52K

Flexible Working Pattern, Hybrid (2-3 days in the office)

Permanent

Help us create a better future, quicker

Are you ready to take your infrastructure expertise into the dynamic world of Operational Technology (OT)? We're looking for an OT Windows Desktop Engineer to join our team, supporting the critical infrastructure that drives real‑time monitoring and control of physical systems and processes.

What you'll be doing

In this role, you'll be responsible for the operation, maintenance, and lifecycle management of Windows desktop environments within OT. You'll play a key part in delivering secure, reliable, and cost‑effective services that support both end‑user computing and enterprise applications, all within the framework of Iberdrola Global Group standards.

You'll collaborate closely with cybersecurity, digital transformation, and operational teams across onshore and offshore environments, ensuring systems are configured, updated, and protected. From diagnosing technical issues and managing hardware to implementing security measures and supporting disaster recovery planning, your work will be central to maintaining system integrity and availability.

What you’ll bring

This is a hands‑on role that involves everything from setting up desktop systems and managing backups to providing user support and maintaining documentation. You'll also contribute to the development of OT policies and processes where global standards don’t yet exist, helping shape the future of OT within the UK Renewables Centre of Excellence.

We're looking for someone who thrives in enterprise‑level environments, has a strong grasp of ITIL processes, and brings excellent troubleshooting and communication skills. Experience with cloud technologies such as Azure or AWS is a plus, as is a background in managing large‑scale desktop deployments and supporting diverse user bases.

If you’re a proactive problem‑solver who is comfortable with change, confident in building relationships, and ready to work across cross‑functional teams and third‑party providers, we'd love to hear from you.

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large‑scale business like ours, so whatever your background, you’ll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long‑term conditions, mental health conditions, or who are neuro‑divergent or require pregnancy‑related support. If you need support, please reach out at careers scottishpower.com.