Desktop Engineer

Stechad Ltd; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A technology company in Greater London is looking for a Desktop Support Specialist to provide technical support and manage network systems. The ideal candidate will have CCNA and CCNP certifications and experience in troubleshooting, office 365, and network maintenance. Responsibilities include installing software, overseeing security, and training staff. This role is pivotal in ensuring efficient IT operations and adherence to industry standards.

Qualifications

• Must have CCNA and CCNP qualifications.
• Experience in desktop support and troubleshooting essential.
• Knowledge of network maintenance and security best practices.

Responsibilities

• Support computer software integration by diagnosing problems.
• Install new software and hardware for client workstations.
• Oversee system security and install antivirus protection.
• Fix network faults and perform network maintenance.
• Provide technical support and train staff on new systems.
• Administer and monitor day-to-day network use.

Skills

CCNA

CCNP

Desktop support

Network Engineer

Troubleshooting

Tools

Windows

Office 365

Linux

Azure

CRM

ICT

IT Support

Job description

Salary: £45,000 - 60,000 per year

Requirements

• CCNA
• CCNP
• Desktop support
• Network Engineer
• Troubleshooting

Responsibilities

• A Desktop Support Specialist supports computer software integration by diagnosing and troubleshooting common problems.
• Installing new software
• Installing new hardware (servers, printers, computer workstations, etc.)
• Setting up user accounts, permissions, and passwords
• Overseeing security of all systems, especially the internet, and installing antivirus protection
• Fixing network faults
• Network maintenance
• Technical support for people using the network
• Training staff on new systems
• Day‑to‑day admin and monitoring of network use
• Planning future improvements, suggesting IT solutions to business problems
• Making sure all IT meets industry standards
• Supervising helpdesk staff If you choose to work for a large company, you’ll likely have a designated area of the network to work on; if you work for a smaller company you’ll probably be in charge of the entire network.

Technologies

• Network
• Office 365
• Security
• Windows
• Azure
• CRM
• ICT
• IT Support
• Linux
• Microsoft 365

More

A Desktop Support Specialist will also support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware, and troubleshooting common problems.

last updated 50 week of 2025