Desk-Side IT Specialist: End-User Support & IT Logistics

Hitachi Vantara Corporation; Stone; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company seeks an IT Specialist in Stone, England, to deliver desk-side support and manage IT issues. The ideal candidate will diagnose and resolve IT-related issues while ensuring that equipment is ready for use. Responsibilities include providing user training, managing device logistics, and conducting inventory checks. This role requires proven experience in IT support, strong communication skills, and the ability to travel across the UK and Ireland when needed.

Qualifications

• Proven experience within an IT environment as an Operations Support Specialist.
• Product, System, and Service Support experience.
• Able to travel across the UK and Ireland when required.

Responsibilities

• Diagnose and resolve IT-related issues effectively.
• Ensure computers are delivered in a 'ready-to-use' condition for users.
• Conduct regular inventory checks for relevant hardware.

Skills

IT issue diagnosis and resolution

Clear communication skills

Logistical support

Data analysis

Job description

A leading technology company seeks an IT Specialist in Stone, England, to deliver desk-side support and manage IT issues. The ideal candidate will diagnose and resolve IT-related issues while ensuring that equipment is ready for use. Responsibilities include providing user training, managing device logistics, and conducting inventory checks. This role requires proven experience in IT support, strong communication skills, and the ability to travel across the UK and Ireland when needed.