Designer Fragrances Counter ManagerReports

Shiseido; High Wycombe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading cosmetics company is seeking a Retail Manager in High Wycombe to meet sales targets and enhance customer engagement. The ideal candidate will have demonstrated retail management experience and be skilled in driving team performance. Responsibilities include ensuring exceptional service and acting as a brand ambassador. This role offers competitive benefits, including generous holiday, commissions, and career development opportunities.

Benefits

30 days holiday

Generous discretionary commission scheme

Contributory pension scheme

Generous product allocation & discount

Enhanced parental allowance

Life Assurance up to x2 salary

Employee referral bonuses

Access to Retail Trust

Annual performance reviews

Qualifications

• Experience in retail management, demonstrating the ability to drive sales targets.
• Strong communication skills to effectively liaise with management.
• Proven ability to coach and develop team members.

Responsibilities

• Meet sales targets and drive business opportunities.
• Ensure customer engagement and service quality.
• Act as an ambassador for all brands.

Skills

Retail Management experience

Business Management experience

Effective communication

Coaching and developing others

Drive KPIs

Job description

About the Brands

collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens.

Main Responsibilities

You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times. We will ensure you have all the tools and training you need to drive your account, share our brands with your customer and to be an expert story teller in fragrance. In return we'll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you'll have an amazing opportunity to join our beautiful brands and share this passion with our customers.

Profile

• Demonstrable Retail Management experience
• Business Management experience
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Excellent communicator
• Experience in coaching and developing others
• Alignment with the group's Trust8 working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Benefits

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Generous product allocation & discount
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Employee referral bonuses
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

EEO Statement

At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.

POSITION REFERENCE NUMBER: 16328