Designer Fragrances Counter Manager - John Lewis High Wycombe (22.5 Hours)

Shiseido Company, Limited; High Wycombe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading global beauty company is looking for a Designer Fragrances Counter Manager in High Wycombe. This role involves meeting sales targets, engaging customers, and providing exceptional service for luxury fragrance brands. The successful candidate will have business management experience and a strong passion for fragrances. You will work closely with the team to drive account performance while ensuring the brands are excellently represented. A rewarding opportunity for those aiming to excel in the beauty industry.

Benefits

30 days holiday, including bank holidays

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Access to Retail Trust

Annual performance and development reviews

Qualifications

• Strong passion for fragrances and sales.
• Exceptional customer service skills.
• Ability to work in a team and exceed sales targets.

Responsibilities

• Meet sales targets and identify new business opportunities.
• Ensure exceptional service and engage customers.
• Maintain brand presence and visual merchandising.

Skills

Business Management experience

Ability to communicate effectively

Ability to drive KPIs and sales targets

Experience in coaching and developing others

Job description

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Designer Fragrances Counter Manager - John Lewis High Wycombe (22.5 Hours)

Location: High Wycombe

Designer Fragrances Counter Manager

Reports to: Area Sales & Education Manager Designer Fragrances
Job Location: John Lewis, High Wycombe
Contract type: Permanent Contract, 22.5 hours per week over 3 days

MISSION

As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories.

As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents – you join an incredible group network of brands, where developing our people is at the heart of our business.

ABOUT SHISEIDO GROUP

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?

Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

• 1. Leverage our unique portfolio of Beauty brands across all 3 categories
• 2. Stay agile and capture new retail opportunities
• 3. Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.

Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Pas Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.

We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.

Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.

ABOUT DESIGNER FRAGRANCES

Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens.

MAIN RESPONSIBILITIES

You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.

We will ensure you have all the tools and training you need to drive your account, share our brands with your customer and to be an expert story teller in fragrance. In return we’ll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you’ll have an amazing opportunity to join our beautiful brands and share this passion with our customers.

PROFILE

• Business Management experience
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Experience in coaching and developing others
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.

POSITION REFERENCE NUMBER: 16328