Designate Store Manager - North West London Area

Marks and Spencer; Watford; On-site; GBP 35,000 - 52,000; Full time

Job summary

A leading UK retail company is looking for a Store Manager in the North West London Area. This role involves owning the store's full operation while leading high-performing teams in a fast-paced environment. Candidates should have proven leadership experience, commercial awareness, and the ability to drive results using data and insights. This is a significant opportunity to shape the future operations of the company.

Qualifications

• Proven leadership experience in retail with large teams.
• Ability to drive results in a fast-paced environment.
• Experience in using digital tools and data for decision-making.

Responsibilities

• Lead the delivery of the retail plan across the store.
• Set strategy and direction for the store.
• Build a high-performance culture by coaching managers.
• Drive digital adoption and omnichannel capability.
• Create an exceptional customer journey.

Skills

Leadership

Performance Management

Commercial Awareness

Communication

Resilience

Data Analysis

Job description

Summary

Designate Store Manager - North West London Area

All the details

Store Manager As a Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.

What you'll do

• Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
• Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
• Own the change agenda landing transformation initiatives with clarity, urgency and pace.
• Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
• Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
• Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
• Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

Who you are

A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S.

Are you ready for it? Take Your Marks and apply today.