Designate General Manager

RedCat Pub Company; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A hospitality management firm is seeking an experienced Designate General Manager to lead operations across various locations in the UK. This role is hands-on and involves traveling, ensuring operational continuity during transitions. The ideal candidate has a strong leadership presence and a proven track record in hospitality. Competitive salary with benefits including staff discounts and opportunities for career advancement. Join a dynamic team in an expanding company.

Benefits

Competitive salary plus share of tips

25% discount on food, drinks, and rooms

Excellent opportunities for career growth

Financial wellbeing programme

Employee recognition scheme

Discounted staff meals

24/7 training access

Wellness programme

Qualifications

• Proven experience as a General Manager within a multi-site or hospitality environment.
• Highly adaptable, resilient, and comfortable working in change-driven settings.
• Strong leadership presence with the ability to quickly gain trust and credibility.

Responsibilities

• Act as General Manager across assigned sites as required.
• Lead, motivate, and stabilise teams during transitional periods.
• Ensure consistent delivery of brand standards, service, and performance.

Skills

Adaptability

Leadership

Problem-solving

Communication

Commercial awareness

Job description

Overview

Are you a highly experienced GM in the Hospitality industry who thrives on variety, loves to travel, and enjoys a challenge? We are seeking an experienced and adaptable Designate General Manager to join our team. This is a senior, hands-on leadership role, providing operational cover and strategic support across our estate locations during periods of transition, absence, or development. You will step into General Manager responsibilities at short notice, ensuring operational continuity, maintaining standards, and leading teams with confidence and clarity. The role is a UK wide one, with a requirement to travel and stay away from home, depending on geography. Each hold is typically between 3–6 months, depending on the circumstance. As a Designate General Manager, you set the tone for your site, supporting your team, delighting guests, and making sure every detail is taken care of; you are the calm, capable leader who keeps everything moving.

Responsibilities

• Act as General Manager across assigned sites as required
• Lead, motivate, and stabilise teams during transitional periods
• Ensure consistent delivery of brand standards, service, and performance
• Take full accountability for operational, financial, and people performance
• Drive commercial results, cost control, and KPI achievement
• Support recruitment, onboarding, and development of management teams
• Identify operational risks and implement effective solutions quickly
• Build strong relationships with site teams and senior stakeholders

Qualifications

• Proven experience as a General Manager within a multi-site or hospitality environment
• Highly adaptable, resilient, and comfortable working in change-driven settings
• Strong leadership presence with the ability to quickly gain trust and credibility
• Commercially astute with solid financial and operational knowledge
• Excellent communication, coaching, and people management skills
• Flexible and willing to travel extensively as required
• Calm under pressure with a problem-solving mindset

Benefits

• Competitive salary plus share of tips
• 25% discount on food, drinks, and rooms across all RedCat venues (T&Cs apply)
• Excellent opportunities for career growth in a fast-paced, expanding company
• Financial wellbeing programme
• Employee recognition scheme
• Discounted staff meals during shifts
• 24/7 access to our training and development platform
• Wellness programme to support your health and wellbeing