Designate General Manager

Area Operations Manager (RG); Wolverhampton; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading pub operator in the UK is seeking a Designate General Manager for their pubs in West Wales. This role comes with a salary of up to £40k plus bonus and requires flexibility with travel. The ideal candidate will have a strong background in hospitality, proven sales success, and exceptional guest service skills. Benefits include access to accommodation, private healthcare, and an award-winning training program.

Benefits

Potential to earn bonus

Access to a pension scheme

Discount at major retailers

On-site accommodation

Private healthcare

Award winning training and development

Qualifications

• Experience in a management role within the hospitality industry is preferred.
• Strong leadership abilities to grow and retain a team.
• Passionate about customer service.

Responsibilities

• Run all aspects of the pub including staff management.
• Develop strategies for sales growth and customer engagement.
• Foster a positive team environment.

Skills

Exceptional guest experience delivery

Sales driving

Team engagement

Seasonal business experience

Job description

Overview

We're looking for a Designate General Manager for our pubs in and around the West Wales area. Salary up to £40k plus bonus and a generous benefits package.

This role will require flexible working and will involve travel around our pubs in the Carmarthenshire and Pembrokeshire areas as required. We are looking for an experienced operator with a passion for delivering exceptional guest experiences and a track record of driving sales and reputation. Previous experience in a seasonal business will also be an advantage.

What you get

At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:

• Potential to earn bonus
• Access to a pension scheme
• Marston’s Cheers Platform, giving you access to discount at major retailers
• On-site accommodation *
• Private healthcare
• Award winning training and development

Responsibilities

• As a Designate General Manager, you’ll:
• Care about finding, growing and engaging the team.
• Be accountable for running all aspects of the pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

*Accommodation is subject to availability and may not be on-site. This will be discussed as part of your interview process.