Design Lead

SAGA; Folkestone; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

A leading travel and leisure company is seeking a Design Lead to join their Creative Studio in Folkestone. The ideal candidate will manage and produce high-quality design assets across print and digital channels. You will collaborate with various teams and bring customer-focused design concepts to life, ensuring all materials are engaging and on-brand. With a passion for travel and a strong background in B2C, this role offers a hybrid working model with attractive benefits.

Benefits

25 days holiday + bank holidays

Pension scheme matched up to 10%

Company performance related annual bonus

Life assurance policy

Wellbeing programme

Qualifications

• Strong experience in Adobe Creative Cloud with exposure to After Effects and Premiere Pro is a bonus.
• Experience in image selection and basic video editing is desirable.
• Passion for travel or holidays, with a B2C background preferred.

Responsibilities

• Create and lead the production of high-quality design assets across all channels.
• Support the Head Creative and act as a deputy when required.
• Develop fresh, customer-focused design concepts that align with brand guidelines.

Skills

Adobe Creative Cloud (InDesign, Photoshop, Illustrator, InCopy)

Collaborative team player

Exceptional creativity and innovation

Customer-focused mindset

Communication skills

Job description

Job Introduction

Design Lead

Salary £35,000 to £38,000 depending on experience

Permanent

Hybrid - Folkestone (3 days a week in the office)

As a Design Lead at Saga, you will play a pivotal role in our fast-paced, production-led Creative Studio, delivering high-quality, on-brand design assets across multiple marketing channels. You’ll be a hands-on designer who thrives on variety, working across both print and digital, with experience in print production being particularly important.

This is a multi-channel role where your creativity and adaptability will be key. You’ll translate marketing briefs into engaging visuals that inspire and delight our customers, bringing our award-winning holidays, worldwide tours and luxury cruise experiences to life.

This role would be ideal for someone with a B2C background, ideally from a consumer-focused sector, with a passion for travel and holidays. If you thrive in a collaborative, fast-paced environment and are looking for an opportunity to partner with a highly experienced team while learning from their expertise to create exceptional, customer-focused design, this role is made for you.

This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function.

Role Responsibility

• Create and lead the production of high-quality design assets across all channels, including print, digital, CRM and social.
• Support the Head Creative and act as a deputy when required, ensuring continuity of creative delivery.
• Manage the end-to-end creation of branded visuals in a variety of formats, working to briefs supplied by Marketing, Digital, CRM and Social teams.
• Develop fresh, customer-focused design concepts, graphics and layouts that align with brand guidelines and challenge existing creative.
• Bring the boutique cruise experience to life through innovative, on-brand visual storytelling.
• Collaborate with marketing, creative, copy, insight and digital teams to deliver effective creative across all stages of the customer journey.
• Ensure all creative assets are presented in the best possible way across every channel.
• Work collaboratively with external agencies or freelance resources when required.

The Ideal Candidate

This role would be ideal for a creative, customer-focused designer who thrives in a collaborative, fast-paced environment.

• Strong experience in Adobe Creative Cloud (InDesign, Photoshop, Illustrator, InCopy), with exposure to After Effects and Premiere Pro a bonus.
• Customer-focused mindset, always thinking about the audience and how design can enhance their experience.
• Collaborative team player with enthusiasm, energy, and a willingness to learn from and contribute to an experienced team.
• Self-starter with initiative, able to work independently and manage multiple projects simultaneously.
• Exceptional creativity, innovation, and attention to detail, delivering work to high standards.
• Excellent communication, organisational, and time management skills, with the ability to prioritise effectively.
• Passion for travel or holidays, with a B2C background preferred; travel sector experience is a bonus but not required.
• Understanding of current design trends and their application in a commercial environment.
• Experience in image selection and basic video editing is desirable.
• Commercially aware, with a proactive approach to supporting business objectives.

Saga Values

Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform