Design Estimator - Water Connections (Hybrid)

Thames Water Utilities Limited; Reading; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading water utility provider is looking for a motivated Design Estimator to deliver exceptional customer service and accurate designs for water connections. This hybrid role, based in Reading, requires strong communication and problem-solving skills. The ideal candidate will be customer-focused and organized, with a degree in engineering or similar. The role offers a salary starting at £30,000 and comprehensive benefits designed to support employee well-being.

Benefits

24 days holiday plus bank holidays

Performance-related pay plan

Health and well-being benefits

Qualifications

• Great attention to detail ensuring compliance with company policies.
• Ability to handle customer complaints confidently.
• Knowledge of internal systems and processes required.

Responsibilities

• Produce accurate designs and quotations for new water connections.
• Respond to customer enquiries and collaborate with teams.
• Build strong relationships with stakeholders to enhance customer experience.
• Ensure compliance with regulations and company standards.
• Identify improvements in processes to enhance customer journey.

Skills

Outstanding customer service and communication skills

Strong relationship builder

Highly organised with great attention to detail

Quick to learn and adaptable

Problem-solver and team player

Education

Educated to diploma/degree level in engineering or a STEM discipline

Job description

A leading water utility provider is looking for a motivated Design Estimator to deliver exceptional customer service and accurate designs for water connections. This hybrid role, based in Reading, requires strong communication and problem-solving skills. The ideal candidate will be customer-focused and organized, with a degree in engineering or similar. The role offers a salary starting at £30,000 and comprehensive benefits designed to support employee well-being.