Dermatology Team Leader/ Cancer Navigator

London North West University Healthcare NHS Trust; Harrow; On-site; GBP 35,000 - 44,000; Full time

Job summary

A healthcare organization in Harrow is seeking a Dermatology Team Leader/Cancer Navigator to manage the delivery of high-quality healthcare services. The ideal candidate will possess substantial NHS experience and have excellent organizational skills. Responsibilities include managing a team, ensuring efficient processes, and working towards achieving cancer targets. The salary ranges from £35,763 to £43,466 per annum.

Qualifications

• Substantial NHS experience is required.
• Experience of staff management, including objective setting and appraisal.
• High level of communication essential.

Responsibilities

• Manage the delivery of a high-quality, safe healthcare service.
• Organise workload and manage administrative processes.
• Ensure timely access to care for urgent patients.

Skills

Excellent communication skills

Admin/organisational skills

Working knowledge of Patient Administration Systems

Knowledge of RTT & Cancer targets

Education

Educated to NVQ Level 3 in business administration

Junior management qualification or equivalent experience

Tools

MS Office applications

Cerner

Job description

Dermatology Team Leader/ Cancer Navigator

Go back London North West University Healthcare NHS Trust

The closing date is 04 December 2025

The post holder will manage the delivery of a high quality, safe and compassionate healthcare service to patients. They will have responsibility for ensuring that all administrative processes are efficient and effective and enable the team and the Trust to meet high standards of performance. The post holder will have specific responsibility for driving forward excellent standards of customer service taking action where levels of service delivery fall short of what is required or do not uphold Trust values. The post holder will line manage a team of administrators and will be responsible for organising workload and cover, recruiting and inducting new staff members, identifying training and support required by individuals and managing performance. Key responsibilities also include ensuring timely access to care for urgent patients, working with MDT coordinators and the admin team. The post holder will manage patient tracking lists and deliver high performance and patient care.

You must possess excellent communication skills, working with deadlines and accurate keyboard skills are essential qualities that we are looking for.

Please note that this vacancy will close as soon as a sufficient number of applications are received.

If you are interested in this post we advise that you apply for the post as soon as possible.

Main duties of the job

To provide day‑to‑day cross‑site operational management for the Dermatology administration team including recruitment, appraisals and continuous professional development for all admin staff. Provide cross cover when required ensuring a flexible and proactive approach and cover colleagues during periods sickness and leave.

Responsible for supporting delivery of the cancer waiting times standards for dermatology, focusing on achieving and maintaining the cancer targets.

To liaise with the multidisciplinary teams, to facilitate improvements in quality of care.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top‑rated hyper‑acute stroke unit and one of only three hyper‑acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

• Substantial NHS Experience, Working knowledge of a range of Patient Administration Systems (PAS) and MS Office applications,
• Experience of staff management, including objective setting and appraisal, performance review & people development.
• Knowledge of RTT & Cancer targets
• Knowledge of Cerner, ERS and other Hospital computer systems
• High level of communication
• Admin/organisational skills
• Educated to NVQ Level 3 in business administration or similar experience, Junior management qualification or equivalent experience

HEART Values

• Demonstrate commitment to Trust HEART values - Honesty, Equality, Accountability, Respect, and Teamwork.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

London North West University Healthcare NHS Trust

£35,763 to £43,466 a year, Per annum inclusive HCA