Dermatology Patient Receptionist | York and Scarborough Teaching Hospitals NHS Foundation Trust

Scarborough Teaching Hospitals Nhs Foundation Trust; York and North Yorkshire; On-site; GBP 22,000 - 24,000; Full time

Job summary

A healthcare trust in York is seeking a Band 2 Receptionist/Administrator to join the Dermatology Team. The role involves providing administrative support and being the first point of contact for patients. Candidates should be able to maintain confidentiality and communicate effectively. Benefits include access to the NHS Pension Scheme, generous holiday entitlement, and various support schemes. Flexible working arrangements may be considered, where appropriate.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts on various services

Qualifications

• Ability to handle personal and sensitive information confidentially.
• Strong communication skills for dealing with routine enquiries.

Responsibilities

• Provide administration and reception cover for the Dermatology Team.
• Be the initial point of contact for patients and families.
• Process referrals and record information on relevant systems.

Job description

Responsibilities

We are pleased to advertise an exciting opportunity to join our Dermatology Team as a Band 2 Receptionist/Administrator. The post is based at York Teaching Hospital and the successful applicant will join a small team providing administration and reception cover. The role will also involve providing general information and being the initial point of contact for patients and their families. It will involve dealing with routine enquiries, processing referrals, recording information on relevant systems and other administration tasks related to the role.

Due to the nature of the role, it involves dealing with personal and sensitive information, therefore the post holder must maintain confidentiality at all times. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named in this advert to discuss any requirements you may have.

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema, and finance through providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust: Across our organisation, people are guided by values that were co-developed with staff – we are kind, we are open, and we pursue excellence.