Deputy Team Manager

South West London and St George's Mental Health NHS Trust; Greater London; Hybrid; GBP 46,000 - 54,000; Full time

Benefits offered by this job

Flexible working

Job summary

South West London and St George’s Mental Health NHS Trust is inviting applications for a Deputy Team Manager at the Richmond Integrated Recovery Hub in London. The role involves clinical and operational leadership, deputising for the Team Manager and carrying a reduced caseload as care-coordinator.

The post requires drive, excellent interpersonal skills and the ability to supervise staff, manage multiple demands and contribute to service development within a multidisciplinary team.

Qualifications

• Experience of research based/reflective practice.
• Significant relevant clinical experience.
• Evidence of continuing professional development.
• Experience as a preceptor / mentor.
• Experience of interagency working.
• Experience of managing a caseload.
• Experience of working in the community.

Responsibilities

• Lead and support junior staff and wider care team to deliver quality nursing care.
• Lead on activities to ensure the fundamentals of care: nutrition, hydration, hygiene, comfort, emotional and social support.
• Coordinate and evaluate patient-centred care with the MDT and partner organisations.
• Provide information about care in accessible formats to patients and carers; engage with service users respectfully.
• Support risk assessment, risk management and crisis management; supervise colleagues.

Skills

Leadership

Staff supervision

Interpersonal skills

Time management

Motivation

Quality improvement

Service development

Education

NMC registered nurse

Equivalent professional qualification

Job description

Site Maddison Centre Town Teddington Salary £45,953 - £54,254 per annum inclusive of outer London HCAS Salary period Yearly Closing 24/09/2026 23:59

South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.

We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as ‘good’ however we aim to be ‘outstanding’.

Our Values

We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".

When you join us, you’ll be part of something special – an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.

As a Trust, we are happy to talk flexible working.

Job overview

A fantastic and exciting opportunity has arisen for the post of Deputy Team Manager for The Richmond Integrated Recovery Hub, supporting the team manager to provide clinical and operational leadership to the team. The successful candidate will report directly to the team manager and deputise for the team manager when they are on leave. The successful applicant will also work as a care-coordinator/key worker and carry a reduced caseload.

The team provides care for working age adults who live in Richmond and experience severe or enduring mental illness., with care provided according to GP/PCN alignment. The team works closely with the Richmond Integrated Recovery Hub

The post sits within a well-established MDT that works alongside a separate single point of access team, early intervention service, primary care liaison and personality disorder services.

Main duties of the job

This post requires someone with drive, energy and a commitment to high-performance standards and the delivery of excellent services. The post holder would be joining a supportive Multidisciplinary Team, with regular supervision and opportunities to participate in service development.

The post holder will support the team manager with day-to-day problem solving and navigation, both within the service and at the interface with other services and external organisations. In addition, the post holder will supervise staff, support with quality improvement and service development.

The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable.

Working for our organisation

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.

Detailed job description and main responsibilities

Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

Leading on and undertaking activities to ensure that the fundamentals of care

are met - nutrition, hydration, hygiene, comfort, emotional and social support:

• Co-ordinating and evaluating collaborative patient centred care; getting feedback and improving plans with the multi-disciplinary team (MDT).


• Providing accurate information about care in an accessible format to patients and their relatives / carers.


• Liaising and working positively with members of the multi- disciplinary team and partner organisations.


• Administering, and monitoring the side-effects of, medication; monitoring service user compliance. Safety; safe custody of medicines, sharps, clinical equipment, report all


• incidents following trust policy.

Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service user’s own experience and clinical judgment.

Undertaking 1-1 engagement with service users in an honest, open and non- judgmental way.

Recognising and valuing service users as individuals, acknowledging the importance of always maintaining the service user’s respect and dignity and ensure that the care provided respects equality and diversity.

Person specification

Experience

• Experience of research based/reflective practice, e.g. understanding and ability to use supervision to reflect on skills, attitude and knowledge and develop these by using evidence based practice


• Significant relevant clinical experience


• Evidence of continuing professional development


• Experience as a preceptor / mentor


• Experience of Interagency working


• Experience of managing a caseload


• Experience of working in the community

Training and Qualfiications

• Registered mental health/learning disability nurse (current NMC registration) or equivalent professional qualification

Skills and Abilities

• Able to provide quality care that is responsive to service user’s needs, without close supervision


• Skills in clinical assessment/baseline mental health assessment


• Skills in risk assessment and risk management and crisis management


• Resilient: able to cope with difficult interpersonal situations.


• Skilled in supervision of others, and in providing critical and constructive feedback.

At South West London St Georges Mental Health Trust we are committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Committed Employer, and welcome applications from all sections of the community and people of all protected characteristics. We are Members of Stonewall Diversity Champions and Employers Network for Equality and Inclusion.

As part of the Trust's commitment to Equalities and Diversity, the Trust supports the establishment of Staff Networks groups to promote diversity in the workplace:

• BME (Evolve) Staff Network


• DiverseAbility


• Mental Health Staff Forum


• Women's Staff Network


• LGBTQIA+

We are committed to supporting the Armed Forces Community and has signed the Armed Forces Covenant.

We provide reasonable adjustments to the interview process for any candidates with a disability.

South West London and St George’s Mental Health NHS Trust does not charge any fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. The contact details published on our official website are the Trust’s authorised contact channels and should be used for all recruitment communications, job applications, and verification of employment offers.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Jacinter Nyamitara Job title Team Manager Twickenham IRH Email address [e-mail] Telephone number 07548 800365

If you have problems applying, contact

Address Springfield University Hospital,
61 Glenburnie Rd,
London SW17 7DJ
Telephone [phone]