Deputy Team Manager

Gloucestershire County Council; Gloucester; Hybrid; GBP 48,000 - 52,000; Full time

Job summary

A local authority in Gloucester is seeking a qualified Deputy Team Manager for its MASH team on a fixed-term basis. This role involves supervising social workers, prioritizing urgent safeguarding contacts, and ensuring effective management oversight. The ideal candidate will have a strong background in child protection, decision-making, and risk assessment. Competitive salary and various benefits offered, including flexible working arrangements.

Benefits

Annual retention payment of £2,000

Welcome payment of £4,000

25.5 days annual leave

Local Government Pension Scheme

Employee Assistance Programme

Qualifications

• Experienced in managing Front Door/MASH Service.
• Capable of supervising social workers.
• Fluency in English for customer-facing roles.

Responsibilities

• Assist with MASH team day-to-day operations.
• Prioritize safeguarding contacts.
• Provide management oversight on contacts.
• Support performance development of team members.

Skills

Child protection knowledge

Decision-making

Communication skills

Risk assessment

Management experience

Education

Social Work qualification

Social Work England registration

Job description

Deputy Team Manager

This is a Gloucestershire County Council job.

• Job Location: Shire Hall, Block 4, 4th Floor
• Salary: £48,226 - £51,356 per annum
• Hours per Week: 37.00
• Contract Type: Fixed Term
• Closing Date: 30/11/2025
• Job Requisition Number: 10116
• This post is open to job share

We are currently recruiting for a Deputy Team Manager to join our MASH team on a fixed term basis for 12 months.

Reward and support

For all your hard work, you will receive the following:

• £48,226- £51,356 per annum
• annual retention payment of £2,000
• welcome payment of £4,000
• flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• option to purchase 10 days of additional leave per year
• family friendly policies and benefits to help support you and your family
• supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• an in-house Occupational Health service
• employee discount scheme
• cycle to work scheme
• salary sacrifice green car scheme (T&Cs apply)
• links to employee networks such as Prism (LGBT+) and the Young Employees Network
• career development and qualification opportunities
• access to our Social Work Academy
• paid SWE registration renewal

Right child, right support, right time, every time

In our recent inspection in June 2025, our Children's Services have been officially judged as 'Good' with 'Outstanding' elements. Ofsted also said "Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out."

This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive.

Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.

We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.

About the team

Our team structures are designed to ensure there is the right level of support and management oversight available to staff within the Front Door / MASH. The MASH is a supportive team who welcome and fully induct new starters to ensure they are well equipped to start their successful career at GCC. We need resilient, driven individuals who will play their part in making our vision for Children's Services a success. We are an authority with a strong set of values that underpin the work we do: Accountability, Empowerment, Excellence, Integrity and Respect.

About you

We are looking for a qualified and experienced Deputy Team Manager, Advanced Practitioner or Senior Social Worker who can help lead and shape the team and is ready to take the next step.

As an experienced child protection social worker you will have previous management or supervisory experience within a Front Door/MASH Service, and/or substantial years' experience working within a Duty & Assessment Team as a qualified Social Worker having taken on tasks that evidence 'stepping up' in that role.

• You will be confident in identifying and responding to risk and harmful behaviour.
• You will be a skilled decision-maker, with the ability to make safe, robust decisions, prioritise workload and multi-task.
• You will be innovative and can work effectively and efficiently in a dynamic, fast-paced, multi-agency environment.
• You will be enthusiastic about keeping children safe and ensure that the voice of the child/young person is heard and at the heart of your decision-making.
• You will have excellent knowledge of key legislation and can draw upon evidence-based and practical approaches to implement effective interventions for children and their families.
• You will ensure all interventions are conducted within an anti-discriminatory framework, and take into account issues such as 'race', gender, sexuality, disability and other oppressions/multi-oppressions.

In return, you will receive effective and supportive line management and regular good quality supervision.

This is an excellent chance to learn and develop personally and professionally and to be involved with taking the service forward.

Essential qualifications and experience

• Social Work England registration
• a recognised qualification in Social Work
• to have passed your Assessed and Supported Year in Employment (ASYE) (if you qualified after 2012)
• a full driving licence and willingness to drive
• DBS clearance

About the role

• Assist with the day-to-day running of the MASH with fellow DTMs, TMs, and partner agencies reviewing contacts/referrals received throughout the day.
• Prioritise urgent safeguarding contacts, provide initial case direction and allocate work to Social Workers.
• Ensure that all Contacts are appropriately reviewed and proportionate enquiries undertaken and responded to within timescales.
• Provide robust management oversight and rationale on the Contact to evidence your decision making.
• Be available throughout the day for case discussions with Social Workers.
• Work closely with the Assessment Teams to ensure children and families are effectively transferred with initial recommendations that evidence appropriate consideration of risk and prioritisation.
• Assist MASH practitioners to ensure children not reaching the threshold for a Children's Services response are given appropriate guidance or signposted to other services.
• Deputise for the TM periodically, chairing MASH Strategy Discussions as required and support the performance development of team members.

How to apply

For an informal chat about this role please get in touch with our recruitment team or alternatively please apply before the closing date.

Interview date is Tuesday 16th December 2025

Please note that our retention payments are subject to tax and national insurance deductions.

We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable amount of applications.

Additional Information

To access the Job Profile for this role, please follow the link below: MASH Deputy Team Manager Role

This position is subject to a DBS check.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.