Deputy Store Manager (Hiring Immediately)

LIDL; Thirsk; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading supermarket chain is seeking a Deputy Store Manager in Thirsk to oversee store operations and lead the team in the absence of the Store Manager. The candidate should have strong leadership skills and excellent communication abilities to provide unmatched customer service. Responsibilities include managing stock processes, monitoring KPIs, and ensuring compliance with Health and Safety regulations. This role offers a competitive salary and benefits, contributing to an engaging work environment.

Benefits

Competitive salary

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging environment.
• Excellent communication skills for customer interactions.
• Time management and problem-solving abilities.
• Confidence to support the team during shifts.
• Pride in providing customer service.
• Ability to monitor and improve KPIs.

Responsibilities

• Set an example for the store team and customers.
• Manage the store independently when the Store Manager is absent.
• Motivate and support the team according to Company Values.
• Check deliveries and manage the till area.
• Provide excellent customer service.
• Comply with Health and Safety laws.

Skills

Team leadership in a fast-paced environment

Excellent communication

Time management

Problem-solving

Customer service

KPI management

Job description

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders, just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

Qualifications

• Experience leading and developing a team in a challenging, fast‑paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem-solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

Responsibilities

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

Benefits

• Competitive salary 36,000 - 44,500 per annum
• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave