Deputy Store Manager - Harrogate Accessorize

Monsoon Accessorize; Harrogate; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular fashion retailer is looking for a driven individual to join their team in Harrogate. The role demands a passionate leader who excels in customer service and visual merchandising. Responsibilities include supporting the team, ensuring high standards of visual presentations, and analyzing commercial opportunities to enhance store performance. Benefits include a competitive salary, staff uniform allowance, and generous discounts.

Benefits

Competitive salary

Bonus scheme

Staff uniform allowance

Generous staff discount

Extra day off for birthday

Qualifications

• Experience within a visual merchandising or supervisory role in fashion retail.
• Ability to deliver exceptional customer service.
• Confident leadership style with a focus on team motivation.

Responsibilities

• Drive overall store performance through exceptional customer experience.
• Plan product launches and maintain visual merchandising standards.
• Support the management team in maximizing sales opportunities.

Skills

Customer focus

Visual merchandising experience

Leadership

Effective communication

Solution-driven attitude

Job description

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets. We are built on a way of working we are proud of, where values and ethics go hand in hand.

What are we looking for in you?

• Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do
• Experience within a visual merchandising, Deputy Store Manager or Supervisor role in a fashion retail environment
• A proven ability to deliver visual excellence in a fast‑paced retail environment
• Confident to lead by example – inspiring your team to make Accessorize a great place for all who work and shop with us
• Someone who demonstrates passion for the Accessorize brand, drive and resilience, with a can‑do approach
• A solution‑driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
• Able to communicate openly and effectively, fostering relationships both internally and externally across the business

In This Role You Will

• Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values
• Generate profit, through exceeding those KPIs
• Plan and execute product launches, layouts, and windows to brand guidelines and ensure visuals are to a high standard and well maintained
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• Analyse commercial results and opportunities, taking appropriate actions to drive performance and provide quality feedback as required
• Be an expert on product, ensuring store team is knowledgeable on product and able to utilise knowledge to drive performance
• We offer piercing to our customers, and you would promote and deliver this with your team
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining Us, Your Benefits Would Include

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance – enabling you to have fun wearing our accessories
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.