Deputy Store Manager (12 mth FTC)

Mamas & Papas; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail brand for parents is seeking a Deputy Store Manager for their Nottingham location. This role includes assisting the Store Manager in daily operations, managing a fantastic team, and ensuring the store meets its performance goals. Candidates with experience in retail management or supervisory roles, and a strong focus on customer service will thrive in this position. The company offers a supportive work environment and a range of benefits to promote employee well-being.

Benefits

33 days holiday, increasing to 40

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution

Staff discounts

Health & critical illness cover

Enhanced family leave policies

Menopause Friendly Employer

Employee Recognition Schemes

Qualifications

• Experienced supervisor or manager in retail.
• Proven ability to inspire and lead teams.
• Commitment to customer first ethos.

Responsibilities

• Assist the Store Manager in daily operations.
• Manage and motivate the store team.
• Ensure achievement of store KPIs.

Skills

Leadership

Customer service

Team management

Job description

Overview

Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We\'re that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we\'re there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be magical moments they\'ll cherish.

The ROLE OF DEPUTY STORE MANAGER

As DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful Nottingham store on a 12 month fixed term contract.

Responsibilities

• Assist the Store Manager in the day to day running of the store, store experience and achieving store KPI\'s.
• Manage a team of amazing Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example.

Qualifications

• This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.
• If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinely love creating magical moments for our customers and their families, then we would love to hear from you.
• We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we\'re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that\'s sustainable – one that\'s full of opportunity and hope - want to see how we are going about it? Visit our website and view our \"For the Future\" commitment
• ....Oh, and a great bunch of people to work with too.

(NB: All benefits subject to contracts and individual schemes criteria & terms)

We\'re Award Winning!!

FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For"

WINNERS: 2023 Retail Week - "Best Retailer" under £250m

WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m