Deputy Store Manager

Lidl GB; Royal Tunbridge Wells; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Holiday allowance

In-store discount

Pension scheme

Ongoing training

Enhanced family leave

Career progression

Job summary

Lidl GB is seeking a Deputy Store Manager in the United Kingdom. You will lead the store team, manage operations in the Store Manager's absence, and drive exceptional customer service while upholding Lidl’s values.

The role includes overseeing cash processes, stock integrity, and performance metrics to ensure smooth daily operations. You will enjoy a competitive salary of £36,000–£42,000 per year, 30–35 days of holiday pro rata, a 10% in-store discount, a pension scheme and ongoing training.

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent communication to help colleagues and customers.
• Strong time management, delegation and problem-solving skills.
• Commitment to delivering customer service excellence.
• Ability to monitor and improve KPIs.

Responsibilities

• Set a spectacular example for the Store Team and customers.
• Independently manage the store in the absence of the Store Manager.
• Motivate and support the team and embody company values.
• Diligently check deliveries, manage till area and monitor KPIs.
• Be a friendly face for customers, handling queries and service.
• Comply with Health and Safety laws, standards and guidelines.

Skills

Team leadership

Communication

Time management

Problem-solving

Customer service

KPI monitoring

Job description

£36,000 - £42,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders.

Just like you.
As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

Summary
£36,000 - £42,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders.
Just like you.
As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.
In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

What you'll need

• Experience leading and developing a team in a challenging, fast-paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem-solving
• The confidence to support your team through every shiftA pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Plus, more of the perks you deserve

Thinking of using AI to help with your application?

AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.