Deputy Store Manager

Lidl GB; City Of London; On-site; GBP 39,000 - 48,000; Full time

Job summary

A leading retail chain in London is seeking a Deputy Store Manager to effectively manage store operations. The role includes inspiring the team and ensuring high standards of customer service while leading by example in the Store Manager's absence. Ideal candidates possess strong leadership skills, the ability to handle fast-paced environments, and a commitment to enhancing customer satisfaction. An attractive benefits package and opportunities for career progression are offered.

Benefits

30-35 days’ holiday

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent communication skills to assist colleagues and customers.
• Strong time management and problem-solving abilities.

Responsibilities

• Manage the store in the absence of the Store Manager.
• Motivate and support the team by embodying Company Values.
• Ensure compliance with Health and Safety laws.

Skills

Team leadership

Communication

Time management

Problem-solving

Customer service

Job description

Summary

£39, - £48, per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders.

Just like you.

As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

What you'll need

• Experience leading and developing a team in a challenging, fast‑paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem‑solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing trainingEnhanced family leave
• Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.