Deputy Shop Manager – Lead a Diverse, High-Impact Shop

OXFAM GB; Helmsley; On-site; GBP 28,000 - 32,000; Full time

Job summary

A charitable organization is seeking a Deputy Shop Manager in Helmsley, England. This role involves motivating teams, managing shop activities, and fostering a diverse work environment. The ideal candidate will possess commercial awareness, excellent customer service skills, and financial literacy. Responsibilities include supporting the shop manager and engaging with the local community. A strong focus on team development and resilience under pressure is essential for success in this position.

Qualifications

• Ability to support development and maintenance of successful, inclusive and diverse team.
• Some commercial awareness with ability to support effective retail processes.
• Ability to work collaboratively and build positive relationships.

Responsibilities

• Motivate teams and create a safe work environment.
• Manage day-to-day activities of the shop.
• Delegate tasks to volunteers and staff.

Skills

Team management

Commercial awareness

Customer service

Financial literacy

Job description

A charitable organization is seeking a Deputy Shop Manager in Helmsley, England. This role involves motivating teams, managing shop activities, and fostering a diverse work environment. The ideal candidate will possess commercial awareness, excellent customer service skills, and financial literacy. Responsibilities include supporting the shop manager and engaging with the local community. A strong focus on team development and resilience under pressure is essential for success in this position.